Provider Onboarding Coordinator

Team Member Services; United States; On-site; USD 27,000 - 51,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth is seeking a credentialing coordinator to manage data for Medical Staff, Malpractice, and Managed Care credentialing across multiple campuses. You will input documents, populate initial applications, and provide guidance to providers following a Letter of Intent.

The role requires collaboration with Risk and Managed Care teams, timely reporting, and strong organizational skills to meet deadlines.

Qualifications

• Requires experience in healthcare credentialing or administrative support.
• Proficient in Microsoft Office and data entry.
• Strong attention to detail and accuracy in documentation.
• Ability to manage multiple priorities and adhere to deadlines.

Responsibilities

• Collect data for Medical Staff, Malpractice, and Managed Care credentialing within 30 days of LOI.
• Input provider documents into credentialing system and prepare initial applications.
• Provide credentialing guidance to providers after LOI.
• Oversee credentialing for multiple campuses and report provider status to leaders.

Skills

Microsoft Outlook

Excel

PowerPoint

Word

Teams

Customer service

Time management

Written & verbal communication

English proficiency

Organizational skills

Confidentiality

Collaboration

Adaptability

Presentation skills

Microsoft Suite

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

• Full time
• Shift: Day (United States of America)
• Address: 2600 Westhall Ln
• City: Maitland
• State: Florida
• Postal Code: 32751

Job Description

Collects all necessary data for Medical Staff, Malpractice, and Managed Care credentialing within 30 days of signed Letter of Intent for new providers, acquisitions, and temporary providers. Stores and inputs provider documents and information into the credentialing system, populating initial credentialing applications for Risk and Managed Care. Provides credentialing information and detailed instructions to providers immediately following signed Letter of Intent. Oversees Medical Staff Credentialing process for multiple campuses throughout the division. Provides regular, thorough reports on provider status to applicable leaders and alerts higher management when timelines are missed or in jeopardy. Works closely with Risk, Medical Staff, and Managed Care teams to ensure timely credentialing completion. Coordinates New Provider Orientation, New Employee Experience, and various training schedules. Conducts HR processing including benefit enrollment, drug screenings, employment verification, and requests for marketing materials and EMR access. Ensures provider background checks and National Provider Databank reports are conducted and completed. Notifies all applicable departments of impending provider and new practice acquisition start dates. Coordinates collection and distribution of all provider status-related forms related to provider changes. Manages Medical Staff and Managed Care recredentialing for all existing providers at multiple campuses, including Medicaid, Medicare, and Tricare re-enrollment. Other duties as assigned.

Knowledge, Skills, and Abilities

• Working knowledge of Microsoft Outlook, Excel, PowerPoint, Word, and Teams. [Required]
• Must have excellent customer service, time management, written and verbal communication skills. [Required]
• Demonstrates ability to analyze situations accurately and take effective action. [Required]
• Demonstrates ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. [Required]
• Excellent organizational skills and attention to details. [Required]
• Ability to handle confidential and sensitive information with discretion and maintain a high level of confidentiality. [Required]
• Ability to work collaboratively with other teams. [Required]
• Flexibility and adaptability to changing priorities and deadlines. [Required]
• Presentation skills. [Preferred]
• Advanced knowledge of Microsoft Suite. [Preferred]

Education

• Bachelor's [Preferred]

Field of Study

• business, health care, engineering, information systems, or mathematics discipline

Work Experience

• 1+ administrative support in a healthcare setting [Required]

Additional Information

• N/A

Licenses and Certifications

• N/A

Physical Requirements

Physical Requirements: https://tinyurl.com/23km2677

Pay Range

$19.96 - $37.11

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/

Equal Opportunity

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.