Provider Onboarding Coordinator

AdventHealth; Hendersonville (NC); On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Hendersonville, NC seeks a Credentialing Coordinator to organize provider data and support credentialing workflows across multiple campuses.

You will input documents, prepare initial applications, coordinate orientations, and deliver status reports to leaders, ensuring timely completion and confidentiality throughout the process.

Qualifications

• Bachelor’s degree preferred in business, health care, information systems or mathematics.
• 1+ year of administrative support in a healthcare setting required.
• Proficient in Microsoft Office and strong communication skills.

Responsibilities

• Manage credentialing data for Medical Staff, Malpractice, and Managed Care within 30 days of LOI.
• Input and organize provider documents in the credentialing system and prepare initial applications.
• Coordinate New Provider Orientation and New Employee Experience across campuses.
• Produce regular reports on provider status and notify leaders of delays.

Skills

Microsoft Outlook

Microsoft Excel

PowerPoint

Word

Teams

Customer service

Communication

Confidentiality

Education

Bachelor's degree

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403‑B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well‑being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

100 HOSPITAL DR

City:

HENDERSONVILLE

State:

North Carolina

Postal Code:

28792

Job Description:

Collects all necessary data for Medical Staff, Malpractice, and Managed Care credentialing within 30 days of signed Letter of Intent for new providers, acquisitions, and temporary providers. Stores and inputs provider documents and information into the credentialing system, populating initial credentialing applications for Risk and Managed Care. Provides credentialing information and detailed instructions to providers immediately following signed Letter of Intent. Oversees Medical Staff Credentialing process for multiple campuses throughout the division. Provides regular, thorough reports on provider status to applicable leaders and alerts higher management when timelines are missed or in jeopardy. Works closely with Risk, Medical Staff, and Managed Care teams to ensure timely credentialing completion. Coordinates New Provider Orientation, New Employee Experience, and various training schedules. Conducts HR processing including benefit enrollment, drug screenings, employment verification, and requests for marketing materials and EMR access. Ensures provider background checks and National Provider Databank reports are conducted and completed. Notifies all applicable departments of impending provider and new practice acquisition start dates. Coordinates collection and distribution of all provider status‑related forms related to provider changes. Manages Medical Staff and Managed Care recredentialing for all existing providers at multiple campuses, including Medicaid, Medicare, and Tricare re‑enrollment. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Working knowledge of Microsoft Outlook, Excel, PowerPoint, Word, and Teams. [Required]
• Must have excellent customer service, time management, written and verbal communication skills. [Required]
• Demonstrates ability to analyze situations accurately and take effective action. [Required]
• Demonstrates ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. [Required]
• Excellent organizational skills and attention to details. [Required]
• Ability to handle confidential and sensitive information with discretion and maintain a high level of confidentiality. [Required]
• Ability to work collaboratively with other teams. [Required]
• Flexibility and adaptability to changing priorities and deadlines. [Required]
• Presentation skills. [Preferred]
• Advanced knowledge of Microsoft Suite. [Preferred]

Education:

• Bachelor's [Preferred]

Field of Study:

• business, health care, engineering, information systems, or mathematics discipline

Work Experience:

• 1+ administrative support in a healthcare setting [Required]

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$19.15 - $35.61

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.