Provider Manager IT

Highmark Health; Pittsburgh (Allegheny County); Hybrid; USD 140,000 - 170,000; Full time

Job summary

enGen is seeking a senior Manager to lead 2–3 Agile Scrum teams focusing on provider-facing projects, data exchanges, and reporting. The role requires deep expertise in data integration, reporting, provider networks, and cloud architectures, with collaboration across onshore and offshore resources.

The Manager will guide stakeholders, foster DevOps practices, and ensure scalable delivery through modern CI/CD and IaC approaches, in a hybrid work model that balances office and remote work.

Qualifications

• Bachelor’s degree in IT, MIS, CS or closely related field required.
• Preferred Master’s degree in IT or related field.
• 5 years in a leadership/mentoring role required.
• 3+ years managing Agile Scrum teams (onshore/offshore).
• 5+ years in data engineering, integration, and reporting project delivery.

Responsibilities

• Team Leadership & Delivery Management of 2–3 Agile Scrum teams (12–18 members).
• Oversee data pipelines and architectures using GCP, PySpark, and Lakehouse concepts.
• Guide teams through provider networks, EHR data exchanges, and VBR programs.
• Collaborate with senior stakeholders for requirements, prioritization, and executive communication.
• Drive Agile governance, process improvements, risk management, and defect reduction.
• Perform other duties as assigned.

Skills

People Management

Agile Scrum

Data Engineering

Healthcare Domain

Executive Communication

DevOps CI/CD

Stakeholder Management

Cloud Architecture

Education

Bachelor’s Degree in IT/CS/MIS

Master’s Degree Preferred

Tools

GCP

PySpark

Informatica

SAS

Job description

Company : enGen

Job Description : JOB SUMMARY

This position is responsible for leading and managing the delivery of Provider-facing projects, data exchanges, and reporting initiatives. The Manager oversees 2 to 3 Agile Scrum teams comprising 12–18 total data professionals—including business analysts, data engineers, quality/testing engineers, and data analysts—across a hybrid model of onshore and off-shore resources. This role requires deep expertise in data integration, reporting, provider networks, and modern cloud data architectures. The Manager collaborates extensively with senior stakeholders for requirements gathering, prioritization, executive communication, and strategic alignment, while ensuring high-quality, scalable delivery using modern DevOps and cloud practices.

ESSENTIAL RESPONSIBILITIES

• Team Leadership & Delivery Management: Manage 2-3 Agile Scrum teams (12–18 total onshore and offshore data professionals), fostering a high-performing culture, providing mentorship, and ensuring successful delivery of provider-facing projects, data exchanges, and reporting.
• Technical & Architectural Oversight: Oversee the technical execution of data pipelines and architectures using GCP, Cloud-based PySpark, Data Lakehouse architecture concepts, Informatica, and SAS. Champion development best practices including GitHub/DevOps CI/CD, YAML, and Cloud Infrastructure as Code (IaC).
• Domain Expertise Integration: Guide teams through complex healthcare-specific data challenges, including Provider directories, provider networks and benefit tiers, Value-based reimbursement (VBR) programs, and Electronic Health Record (EHR) system data exchanges for payer/provider mutual benefit.
• Stakeholder Collaboration & Executive Presence: Collaborate closely with senior stakeholders and executive leadership to align on requirements, feature prioritization, resource management, and conflict resolution. Act as a primary communication bridge between technical teams and business stakeholders.
• Agile Governance & Process Improvement: Drive Agile Scrum methodologies across the teams, continuously refining delivery processes, risk management, defect reduction, and operational efficiencies.
• Other duties as assigned or requested.

EDUCATION

• Required Bachelor’s Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline
• Substitutions None
• Preferred Master’s Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline

EXPERIENCE

• Required 5 years in a leadership / mentoring role
• 5 years of planning, implementing, maintaining and growing capabilities within relevant discipline
• 3 years of developing, communicating and presenting concepts to varying audience
• Preferred 5+ years of experience in data engineering, data integration, and reporting project management or delivery management.
• 3+ years of experience managing technical teams and resources (including offshore/onshore mixes) in an Agile Scrum environment.
• 3+ years of experience in the Healthcare or Health Insurance industry, specifically with deep knowledge of provider networks, directories, and value-based reimbursement programs.
• Demonstrated experience with cloud platforms (preferably GCP), Data Lakehouse architectures, and modern CI/CD DevOps pipelines.

SKILLS

• People Management & Leadership
• Agile Scrum Methodology
• Data Engineering & Lakehouse Architecture (GCP, PySpark, SQL)
• Healthcare Domain Knowledge (Provider Networks, VBR, EHR Data Exchanges)
• Executive Communication & Stakeholder Management
• DevOps & CI/CD Practices (GitHub, YAML, Infrastructure as Code)
• Conflict Resolution & Strategic Problem-Solving
• Knowledge of company’s business practices and direction as well as familiarity with the company’s products and resources
• Knowledge of the assigned business unit/area's direction and practices

LICENSES or CERTIFICATIONS

• Required None
• Preferred None

This position is required to comply with all Highmark Corporate Policies and IT Procedures, Standards and Strategies Language (Other than English): None Travel Requirement: 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based - Hybrid Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [e-mail] California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.