Provider Communications Lead - Remote US

Gainwell Technologies LLC; Clayton (MO); Remote; USD 48,000 - 69,000; Full time

Benefits offered by this job

Flexible vacation policy

Educational assistance

Leadership development academies

Technical development academies

Job summary

Gainwell Technologies LLC is seeking a Provider Communications Lead to plan, develop, and manage provider-facing publications and communications supporting Medicaid program operations, provider education, regulatory compliance, and stakeholder engagement.

You will translate complex policies into clear materials, collaborate with partners, manage calendars, and support outreach through training materials, webinars, and presentations.

Qualifications

• 5+ years of experience developing professional communications or related content in healthcare.
• Exceptional writing, editing, proofreading, and verbal communication with strong attention to detail.
• Experience translating complex healthcare, regulatory, or policy information into clear communications.
• Experience developing provider-facing publications and communications campaigns.
• Knowledge of Medicaid, Medicare, healthcare policy, and managed care.
• Strong project management and ability to manage multiple priorities and deadlines.

Responsibilities

• Develop, review, edit, and publish provider communications (newsletters, bulletins, alerts, policy updates, educational materials).
• Translate complex healthcare policies into clear, actionable communications for providers.
• Collaborate with partners and subject matter experts to ensure accurate, timely materials.
• Manage publication schedules, calendars, content, reviews, and approval workflows.
• Support outreach and education via written content, presentations, webinars, and training materials.

Skills

Writing & editing

Verbal communication

Project management

Attention to detail

Healthcare knowledge

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Provider Communications Lead at Gainwell, you will be responsible for planning, developing, and managing provider-facing publications and communications that support Medicaid program operations, provider education, regulatory compliance, and stakeholder engagement.

You will serve as a key resource for provider communications, helping ensure published materials are accurate, timely, consistent, easy to understand, and aligned with client and organizational requirements.

Your role in our mission

• Develop, review, edit, and publish provider-facing communications, including newsletters, bulletins, alerts, policy updates, educational materials, and other provider resources.
• Translate complex healthcare policies, regulatory requirements, and operational changes into clear, concise, and actionable communications for healthcare providers.
• Collaborate with business partners, subject matter experts, compliance teams, provider relations teams, and client stakeholders to ensure communications are accurate, consistent, and timely.
• Manage publication schedules, communication calendars, content development, reviews, and approval workflows across multiple projects and deadlines.
• Support provider outreach and education initiatives through written communications, presentations, webinars, training materials, and other educational content.

What we're looking for

• 5+ years of experience developing professional communications, publications, educational materials, or related content, preferably within Medicaid, Medicare, provider relations, managed care, or healthcare operations.
• Exceptional writing, editing, proofreading, and verbal communication skills with strong attention to detail.
• Demonstrated experience translating complex healthcare, regulatory, policy, or operational information into clear and actionable communications.
• Experience developing provider-facing publications, communication campaigns, educational materials, or similar professional content.
• Knowledge of Medicaid, Medicare, healthcare policy, provider services, managed care, or healthcare administration.
• Strong project management and organizational skills with the ability to manage multiple priorities, stakeholders, and deadlines.

What you should expect in this role

• Serve as a lead resource for provider publications and communication initiatives supporting Medicaid and healthcare programs.
• Collaborate with client teams, provider relations staff, operations leaders, compliance teams, subject matter experts, and other stakeholders.
• Manage multiple publication cycles, communication initiatives, and high-visibility deliverables in a fast-paced environment.
• Work remotely within the United States with the opportunity to directly influence provider experience, communication effectiveness, and stakeholder satisfaction.

#LI-REMOTE

#LI-JT1

The pay range for this position is $48,300.00 - $69,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our and visit our for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.