Provider Adoption & Onboarding Lead

CVS Health; California; Hybrid; USD 54,000 - 146,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Regional Interoperability Engagement lead to drive provider onboarding and adoption of clinical data connections across an assigned region. You will coordinate with Network, Provider Experience, and internal teams to move providers through onboarding, strengthen adoption, and resolve barriers.

The role emphasizes translating enterprise priorities into practical execution plans, reducing administrative burden, and supporting Interoperability priorities.

Qualifications

• Experience driving provider onboarding and engagement.
• Strong project management and cross-functional collaboration.
• Experience maintaining tracking, reporting, and communication processes.

Responsibilities

• Drive provider adoption and onboarding of Interoperability clinical data connections within an assigned region
• Lead provider engagement activities, including outreach, introductory conversations, implementation meetings, provider-facing calls, follow-up communications, and activation support
• Communicate connection opportunities, capabilities, and value to strengthen provider understanding and adoption
• Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans
• Coordinate onboarding activity across providers and internal teams to keep work on track and maintain progress toward activation
• Maintain tracking, reporting, and communication processes that support onboarding progress, connection status, and stakeholder visibility
• Share dashboards, scorecards, and performance insights with providers and internal stakeholders to highlight opportunities, inform decisions, and support better outcomes
• Drive barrier resolution by coordinating with internal partners, surfacing issues, and helping move stalled work forward
• Identify workflow inefficiencies and support process improvements that simplify work and improve provider and internal team experience
• Apply strong project management discipline to manage competing priorities, coordinate across workstreams, and advance execution
• Support regional initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program

Skills

Partnership

Project management

Communication

Problem solving

Healthcare knowledge

Provider onboarding

Data-driven decisions

Cross-functional coordination

Ambiguity navigation

Negotiation

Education

Bachelor's degree

Job description

CVS Health is seeking a Regional Interoperability Engagement lead to drive provider onboarding and adoption of clinical data connections across an assigned region. You will coordinate with Network, Provider Experience, and internal teams to move providers through onboarding, strengthen adoption, and resolve barriers.

The role emphasizes translating enterprise priorities into practical execution plans, reducing administrative burden, and supporting Interoperability priorities.