Provider Adoption & Onboarding Lead (Interoperability)

CVS Health; Arizona; Hybrid; USD 54,000 - 146,000; Full time

Benefits offered by this job

Bonus program

Comprehensive benefits

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking an Interoperability engagement lead to drive provider adoption and onboarding of clinical data connections in a regional scope. You'll coordinate with Network, providers and internal teams to move onboarding forward and improve performance.

The role translates enterprise priorities into actionable plans, supports activation, tracking, dashboards, and barrier resolution, while applying strong project management across multiple workstreams.

Qualifications

• Strong partnership, collaboration, and relationship management across providers and internal partners.
• Solid project management with planning, prioritization, and multi-workstream coordination.
• Experience tracking, reporting, and using performance data for decisions.
• Problem solving, process improvement, and navigating ambiguity in cross-functional settings.
• Knowledge of EHR systems, Health Information Exchange concepts, and health insurance industry.
• Provider onboarding and engagement including outreach and activation support.
• 3+ years in healthcare, insurance or healthcare consulting with relevant experience.

Responsibilities

• Drive provider adoption and onboarding of Interoperability clinical data connections in a region.
• Lead provider engagement activities: outreach, meetings, calls, follow-ups, activation support.
• Communicate opportunities, capabilities, and value to strengthen adoption.
• Build relationships across Interoperability, Network, and Provider Experience teams.
• Coordinate onboarding activity across providers and internal teams to maintain progress.
• Maintain tracking, reporting, and communication for onboarding progress and status.
• Share dashboards and insights with providers and stakeholders to inform decisions.
• Resolve barriers by coordinating with internal partners and moving stalled work forward.
• Identify workflow inefficiencies and drive process improvements for better experiences.
• Apply strong project management discipline to manage priorities and execution.
• Support regional initiatives aligned with Interoperability priorities (e.g., Aetna Forward).

Skills

Partnership & relationship mgmt

Project management

Reporting & analytics

Problem solving

EHR / Health IT knowledge

Provider onboarding

Healthcare experience

Education

Bachelor's degree in business, healthcare administration, health information management, public health

Job description

CVS Health is seeking an Interoperability engagement lead to drive provider adoption and onboarding of clinical data connections in a regional scope. You'll coordinate with Network, providers and internal teams to move onboarding forward and improve performance.

The role translates enterprise priorities into actionable plans, supports activation, tracking, dashboards, and barrier resolution, while applying strong project management across multiple workstreams.