Protective Services Specialist: Child Safety & Intervention

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 70,000 - 90,000; Full time

Job summary

Office of Children’s Services in Juneau seeks a Protective Services Specialist to investigate child abuse/neglect, develop safety plans, and coordinate interventions with families. The role covers Investigations & Assessment units and generalist duties, requiring strong writing and independent work skills in Alaska's communities.

The position emphasizes rapid, careful decision-making, collaboration with tribes and partners, and travel across Alaska as needed.

Qualifications

• Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities.
• Customer Service: Works with clients to assess needs, provide information or assistance, resolve problems, and satisfy expectations.
• Integrity: Contributes to maintaining the integrity of the organization and demonstrates ethical behavior.

Responsibilities

• Investigate reports of child abuse and/or neglect.
• Develop intervention plans by engaging families and others.
• Gather information about family dynamics and safety for case planning.
• Place children out of the home with relatives or licensed foster homes when needed.
• Provide ongoing and/or in-home services and write/submitting reports to the Court.

Skills

Analytical thinking

Customer service

Integrity

Job description

Office of Children’s Services in Juneau seeks a Protective Services Specialist to investigate child abuse/neglect, develop safety plans, and coordinate interventions with families. The role covers Investigations & Assessment units and generalist duties, requiring strong writing and independent work skills in Alaska's communities.

The position emphasizes rapid, careful decision-making, collaboration with tribes and partners, and travel across Alaska as needed.