Protective Services - Officer

Novant Health; Winston-Salem (NC); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Ballistic vest

Uniform allowance

Tuition reimbursement

In-house certifications

Career growth opportunities

Job summary

Novant Health Protective Services in North Carolina seeks qualified security professionals to protect patients and staff across the Winston‑Salem region, including Thomasville, Kernersville, Clemmons, Forsyth and Rowan Medical Centers. You will respond to emergencies, support clinical teams in high‑acuity units, and participate in healthcare‑specific security training.

Education: high school diploma or GED; healthcare public safety experience preferred.

Qualifications

• Education: High School Diploma or GED is required.
• Healthcare Public Safety/Police experience is preferred.
• IAHSS Basic and/or Advanced Training Certifications are required within 6 months.
• NCPPSB Armed Security Officer Registration Permit required within 12 months.

Responsibilities

• Respond to emergency calls for assistance and provide rapid, professional incident resolution.
• Monitor behavioral health units and support clinical staff in high-acuity environments.
• Participate in firearms training and healthcare-specific security programs.

Skills

Public contact experience

Radio/telephone reporting

Computer skills

Decontamination or hazmat awareness

Education

High School Diploma or GED

IAHSS Basic and/or Adv Training Certifications within 6 months

NCPPSB Armed Security Officer Registration Permit within 12 months

NC curricula for restrictive interventions within 3 months

Job description

What We Offer

Schedule: 12 hour shifts - ON CALL AS NEEDED TO COVER SHIFTS

Locations across the Winston-Salem Region to include:

• Thomasville Medical Center
• Kernersville Medical Center
• Clemmons Medical Center
• Forsyth Medical Center
• Rowan Medical Center

Why Choose Novant Health Protective Services?

• Strong Reputation: Be part of a team recognized by the North Carolina Private Protective Services Board.
• Paid, Comprehensive Training: Includes Armed/Unarmed Certifications, ASP Baton, OC Spray, BLS, and Aggressive Behavior Management—all led by certified in-house instructors.
• Career Growth: Advance within a hybrid model of Private Armed Security and Company Police, with lateral and upward mobility across specialized units.
• Professional Gear Provided: Includes ballistic vest/carrier and a yearly uniform allowance.
• Education Support: Tuition reimbursement for college-level coursework and degree programs.
• Modern Technology & Tools: State-of-the-art patrol vehicles, communication systems, and protective equipment.
• Collaborative & Diverse Team: Work alongside experts in Emergency Management, Executive Protection, Community Patrol, and Investigations.

What You'll Do

• Respond to emergency calls for assistance and ensure rapid, professional incident resolution.
• Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.
• Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

Qualifications

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: Healthcare Public Safety/Police, preferred.
• Licensure/Certification: IAHSS Basic and/or Adv Training Certifications within 6 months of hire, required.
• NCPPSB Armed Security Office Registration Permit within 12 months of hire, required. NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire, required

Additional Skills (required)

• BLS/CPR within 90 days of hire through employment. Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security Officer Registration Permit in accordance with annual training and qualification standards established by Novant Health.
• Public contact experience.
• Satisfactorily completes all required organizational and departmental basic, field, and in-service training courses as well as courses that support our Emergency Management efforts such as decontamination or hazardous materials awareness training .
• Basic computer skills.
• Ability to successfully complete generic and department-specific skills validation and competency testing.
• Ability to accurately receive and transmit information by radio and telephone.
• Ability to translate observations and information into legible, complete, and accurate reports.
• No criminal record. Maintains valid driver's license in the state of residence. Maintains compliance with the Novant Health Vehicle Use, Requirements & Guidelines Policy. Immediately notifies Director of Public Safety or Public Safety Manager of any and all charges relating to the operation of a motor vehicle and/or criminal complaint.

Additional Skills (preferred)

• Security, law enforcement or military experience.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

2026-237431