Protective Caseworker

VitalHires; Barnstable County (MA); Hybrid; USD 90,993,000 - 123,108,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Remote work options

4-day work week

Job summary

Elder Services of Cape Cod & the Islands is hiring a Protective Services Worker in Dennis, MA. The role focuses on crisis intervention, advocacy, and coordinating services to safeguard elders in Barnstable County.

Flexible work options include remote 1–2 days and potential 4-day weeks after probation, with a strong emphasis on collaboration and professional standards. The position requires a Master’s or Bachelor's degree in related fields, plus 1–2+ years of experience, valid MA license and car

Qualifications

• Master’s degree in social work, psychology, counseling, human development, nursing, or gerontology with 1+ year of experience, or a Bachelor’s in these fields with 2+ years’ experience.
• Valid MA driver’s license and access to a car for daily travel.
• Excellent computer skills; strong verbal and written communication.

Responsibilities

• Provide crisis intervention, advocacy, and manage service delivery to support elderly safety and security.
• Coordinate with community resources and essential services to resolve crises.
• Maintain professional standards and collaborate with the Elder Services team.

Skills

Communication

Advocacy

Collaboration

Professionalism

Initiative

Rapport building

Verbal communication

Written communication

Computer skills

Independent work

Crisis intervention

Case management

Education

Master's degree

Bachelor's degree

Job description

The Protective Services Worker manages service delivery and provides crisis intervention to ensure the safety and security of the elderly. They act as an advocate and coordinator of services while maintaining professional standards within the program parameters.

We are currently looking to hire a Protective Services Worker

Elder Services of Cape Cod & the Islands welcomes everyone, without exception!

ESCCI is a nonprofit, community-based organization dedicated to promoting welfare, enhancing the quality of life, and maintaining the dignity of elders in Barnstable, Dukes (except Gosnold), and Nantucket Counties. The organization acts as a central source for information and referral, as an advocate, collaborator, and catalyst, as a coordinator of services and care, as an educator, and as a provider of direct services.

Our incredible benefits package includes

• Comprehensive health insurance with employer-paid deductible, employee’s responsible for portion of premium deducted from pay
• 3 weeks’ vacation accrual, 3 weeks sick accrual, 5 personal days (prorated for part time)
• 12 paid holidays
• 403b retirement with 6% Employer salary contribution
• Option to work 1 or 2 days remotely, based on department need AND option to work 4-day work week (after completion of probation period)
• …and so much more
• visit our website for a complete list of benefits.

The Protective Services Worker is responsible for crisis intervention, advocacy, and management of service delivery to resolve the crisis issues and protect the safety and security needs of the elderly within the parameters of the program. Monday- Friday, 9a-5p, 34 hours per week plus unpaid one hour lunch each day. $37.36 per hour.

What do you need to be considered for this position?

Ability to collaborate, take initiative, provide/receive feedback.

Ability to communicate, build rapport and work with the elderly and community resources

Ability to work independently and professionally.

Excellent Computer Skills Required.

Excellent verbal and written communication skills.

Valid MA driver’s license and car required

A Master’s degree from an accredited school in social work, psychology, counseling, human development, nursing, or gerontology plus at least 1 year of experience in counseling or case management preferably in a PS or crisis intervention capacity OR a Bachelor’s degree from an accredited school (in above listed fields) plus at least 2 years’ experience.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 20 pounds.

Valid MA driver’s license, and car required to travel daily throughout the service area, training and meetings. Occasional off-Cape travel.

Elder Services is committed to equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

Candidates must hold a Master's degree with at least 1 year of experience or a Bachelor's degree with at least 2 years of experience in social work, psychology, or related fields. A valid Massachusetts driver's license and access to a car are required for daily travel.

• bachelor degree
• postgraduate degree
• Communication
• Advocacy
• Collaboration
• Professionalism
• Initiative
• Rapport building
• Verbal communication
• Written communication
• Computer skills
• Independent work
• Crisis intervention
• Case management

Employment type Full Time

Work arrangement Hybrid

Experience 2-5 yrs

Salary $37 - $37/hr

Location Dennis, Massachusetts