Prosthetic Representative (Service Chief)

U.S. Department of Veterans Affairs; Harlingen (TX); Sur place; USD 106 000 - 138 000; Plein temps

Résumé du poste

The Department of Veterans Affairs is seeking a Prosthetic Representative (Service Chief) to lead the Prosthetics & Sensory Aids Service for the VA Texas Valley Coastal Bend Health Care System. This leadership role administers services and resources for disabled Veterans across the catchment area and partners with clinical areas to ensure quality patient care.

The position emphasizes workload management, staff training, policy development, budgeting, and program oversight, with telework

Responsabilités

• Chief of Prosthetics administers and supervises Prosthetic & Sensory Aids Services for disabled patients.
• Monitor workload distribution among prosthetic staff and assist with staff training.
• Manage budgets, procurement, contracts, and compliance with national guidelines.
• Develop local policies, procedures and statements of work for service contracts.

Description du poste

Prosthetic Representative (Service Chief)

• Department: Department of Veterans Affairs

The duties of the VA Texas Valley Coastal Bend Health Care System Supervisory Chief of Prosthetics are to administer, supervise, or perform work concerned with rendering Prosthetic and Sensory Aids Services (PSAS) to disabled patients. The Supervisory Chief of Prosthetics is responsible with providing services for Veterans in the assigned catchment area.

Key Responsibilities

This Position functions as the Chief, Supervisory Prosthetic Representative in the Prosthetics & Sensory Aids Service. The incumbent performs work in direct support of clinical areas such as Primary Care, podiatry, PM&R, Surgical Services, Community Based Outpatient Clinics, hospital wards, nursing homes (VA , state and community) etc.

The incumbent provides direct support in the provision of services, products, supplies, and/or equipment requiring a practical knowledge of applicable operations, products, procedures, programs, policies and regulations. The primary focus of this leadership role is to monitor and manage even distribution of the workload among the prosthetic staff, and to assist with the provision of training for this staff.

This work requires the application and interpretation of laws concerning benefits available to disabled patients and of the regulations, procedures and practices based thereon and, in addition, a specialized knowledge of the medical and psychological problems directly related to the use of prosthetic devices; and a specialized knowledge and understanding of the fabrication and satisfactory fitting of prosthetic devices.

The administrative aspects of the work require an understanding of statistics, budgeting, contracting, procurement, human resources, the National Prosthetic Patient Database, inventory management and a knowledge of the Prosthetic national software package. A Prosthetic Representative must have analytical ability, social awareness, tact and diplomacy, and good communication skills.

S/he must possess knowledge of established management principles, concepts and methodology to identify, analyze and resolve managerial and administrative issues or problems of a procedural or factual nature. The Representative must be able to anticipate the need for action. S/he must also possess the ability to deal effectively with individuals and groups and to adjust to difficult or stressful situations.

Listed below are the tasks for the Supervisory Prosthetic Representative, GS-13 Development of local organizational policies and procedures consistent with national policies and procedures Authorize/Approve purchase orders Acts as an intermediary between the Prosthetics Purchasing Agents and the local clinicians and vendors to procure the appropriate supplies, equipment or device for the Veteran Development of Statements of Work (SOW) for service contracts Monitor contracts for compliance to statement of work Planning, development and preparation of annual budget estimates Analyzing costs to develop cost containment initiative Receive, analyze and process requests for prosthetic equipment and services Identify and select national CMS/ Health Care Procedural Coding System (HCPCS) codes are entered for every item purchased through and/or billed to ensure proper reporting.

Establishing long and short term program goals Responds to a variety of correspondence i.e.

Veterans, Congressmen, contractors, Home Oxygen program Chairperson in local facility committees, workgroups, teams Assess and provide technical guidance concerning equipment and benefits to beneficiaries and other health care workers Adjusts work load; recommends new performance measures; measures effectiveness against existing performance measures, review of workload and study workload/forecasting for future program growth.

Implementation of new National and Local guidelines/policies/directives Developing tools that allow monitoring of a quality assurance program Analyze, review and evaluate the results of various monitors and databases Confers with contractors and other health care workers Inform Veterans and family on different appliances and services available Analyze costs to develop cost containment initiatives Coordinates specialty programs which include Clothing Allowance, Home O2, AAE, and HISA, Wheelchair, Amputee, Major Medical Committee (MMEC), Prevent Amputation for Veterans Everywhere (PAVE), etc., by scheduling Veterans and providing necessary documentation as applicable Direct supervision of PSAS staff.

Ensures adherence to personnel management rules, regulations, and procedures and develops functional statements, performance standards and competencies for staff Evaluate and assess performance of supervised staff.

Determine eligibility Review medical and administrative files of Veterans Interview Veterans and inspect prosthetic equipment /appliances Authorize benefit payment and reimbursement Conduct home and vendor visits Inspect and recommend approval of contractor prosthetic shops Duties are continued in the Education Section. Work Schedule: Monday - Friday, 8 AM - 4:30 PM Telework: Ad-Hoc Telework is available. Virtual: This is not a virtual position.

Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure: Required

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application. NOTE: If your school was accredited by a body recognized by the U.S. Department of Education at the time of graduation but is no longer listed on the U.S.

Department of Education website DAPIP | Homepage (ed.gov), you must provide documentation of accreditation with your application packet.

Duties Continued: Implement JC standards of care Coordinate specialty clinics which include wheelchair, amputee, Major Medical Equipment Committee, Preventive Amputee Care Team (PACT), etc Participate in team discussions Serves as technical advisor and subject matter expert Insure clinic decisions are implemented Management and maintainance of inventory Issues inventory and refers the Veteran to proper clinical area for evaluation Monitors spending against established spending plans Sets guidelines and procedures to assure safe work environment and use of safety equipment Keep abreast with current issues in the health care industry and technological advancements Administer Veterans appeal process Management of time and leave programs Provides employee training Responsible for the proper application of laws, rules and regulations Communicate and respond orally or in writing with management and/or stakeholders Development of proposals, business plans, and action plans and assist in the management of resources, i.e., space, equipment, supplies, and personnel Prepares and presents lectures to VA and/or non-VA functions Resolve conflicts Cardholders/Approving Officials and A/OPCs are required to have purchase card duties incorporated as a component of their performance plans (A/OPCs already have this due to their position descriptions in VHA) Responsible for all prosthetic orders that are derived from their Facility/Facilities.

Represents the department in public relations activities i.e.

lectures, town halls, and in-services Administers personnel management rules, regulations, procedures Plans, schedules, reviews work including projecting and forecasting Responsible for effective utilization of all resources Develop functional statements, performance standards, and competencies Counsels employees and initiates disciplinary action Interviews and selects candidates Recommends promotions, special advancements for performance, special advancements for achievement and conducts performance appraisal evaluations Manages resources i.e.

space, equipment, supplies, personnel Oversees the operation of the Prosthetic, Orthotic, Optical laboratories including restorations Understands the unique characteristics of sites for which responsible Participates at national initiatives, intra-agency workgroups and/or committees Assists in drafting/recommending national policies or directives

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $106437 – $138370/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.

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