We are seeking a highly organized and detail-oriented Associate, Business Operations to support the proposal development and commercial operations function for a leading biologics CDMO. This role is responsible for managing and coordinating the end-to-end proposal process, including RFPs, RFIs, SOWs, quotations, pricing requests, change orders, and client-facing commercial documentation.
The ideal candidate has experience working in proposal management, business operations, commercial operations, sales operations, project coordination, or a similar function within biotechnology, pharmaceuticals, life sciences, CDMO, or CRO environments.
This individual will partner closely with Business Development, Project Management, Manufacturing, Process Development, Analytical Development, Quality, Regulatory, Finance, Legal, and Operations teams to prepare accurate, high-quality proposals that support biologics development and manufacturing opportunities.
Key Responsibilities
- Manage the intake, review, coordination, and tracking of client RFPs, RFIs, proposal requests, quotations, Statements of Work (SOWs), and change orders.
- Coordinate cross-functional input from Business Development, Manufacturing, Process Development, Analytical Development, Quality, Regulatory, Finance, Legal, and Project Management teams.
- Prepare proposal packages including scope summaries, assumptions, work plans, timelines, pricing inputs, cost estimates, commercial documentation, and supporting materials.
- Gather, organize, and synthesize technical, scientific, operational, and commercial information into client-facing proposal documents.
- Manage proposal timelines, internal reviews, approvals, and stakeholder deliverables to ensure on-time submission.
- Maintain proposal templates, content libraries, company capabilities documentation, and standard response materials.
- Support proposal review meetings, client discussions, technical review sessions, and follow-up activities.
- Track proposal activity, status, approvals, commercial opportunities, and related metrics within Salesforce and other CRM systems.
- Support pricing calculations, commercial analysis, budget inputs, and proposal-related reporting.
- Drive continuous improvement initiatives related to proposal processes, workflows, templates, reporting, and commercial operations.
Required Qualifications
- Bachelor's degree in Biotechnology, Biology, Biochemistry, Life Sciences, Business, Communications, Project Management, or a related field.
- 2-5 years of experience in Proposal Management, Proposal Coordination, Business Operations, Commercial Operations, Sales Operations, Project Coordination, Program Coordination, or related functions.
- Experience supporting RFPs, RFIs, SOWs, quotations, proposals, change orders, client-facing commercial documents, or contract-related documentation.
- Experience coordinating multiple stakeholders and managing competing deadlines in a fast-paced environment.
- Strong organizational skills with the ability to manage multiple concurrent projects.
- Excellent written and verbal communication skills.
- Strong attention to detail and commitment to high-quality deliverables.
- Advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).
- Experience using Salesforce, CRM platforms, proposal repositories, content management systems, or document management tools.
Preferred Qualifications
- Experience working within a CDMO, CRO, pharmaceutical, biotechnology, diagnostics, medical device, or life sciences organization.
- Familiarity with biologics manufacturing, drug substance manufacturing, drug product manufacturing, process development, analytical development, quality systems, regulatory affairs, technology transfer, project management, or CMC-related functions.
- Experience supporting commercial proposals for technical or scientific services.
- Experience with pricing support, cost analysis, budget tracking, and proposal-related commercial activities.
- Familiarity with GMP-regulated environments.
Ideal Candidate Backgrounds
- Business Operations Associate
- Contracts & Proposals Associate
Key Skills
Proposal Development | RFP | RFI | SOW | Proposal Management | Change Orders | Commercial Operations | Business Operations | Sales Operations | Project Coordination | Program Coordination | Salesforce | CRM | Timeline Management | Proposal Writing | Pricing Support | Biotechnology | Life Sciences | CDMO | CRO | Cross-Functional Collaboration | Biologics Manufacturing
Work Schedule
- Monday through Friday
- Ability to support overtime and occasional weekend work when required
Authorization Requirement
Applicants must be legally authorized to work in the United States for any employer. Sponsorship is not available now or in the future.