Property Tech Systems Admin - Operations & Migrations

ACM LLC; Chamblee (GA); On-site; USD 70,000 - 80,000; Full time

Job summary

ACM LLC in Chamblee, GA is seeking a Systems Administrator – Property Management Systems & Operations to oversee the administration, support, optimization, and implementation of our property management platforms.

This hands-on role coordinates between property operations, accounting, leadership, IT and vendors, supporting the full property lifecycle including acquisitions, onboarding, migrations, operations, dispositions, and transitions.

Qualifications

• 5+ years of experience in multifamily property management, property management technology, systems administration, or a related field.
• Strong understanding of multifamily operations, including leasing, resident management, screening, reporting, accounting workflows, and property transitions.
• Hands-on experience with Entrata, RealPage, MRI, Yardi, or similar property management systems.
• Experience managing system implementations, migrations, conversions, or multi-property technology projects.
• Strong troubleshooting, analytical, organizational, and project management skills.
• Strong vendor management and cross-functional collaboration skills.
• Excellent communication skills with the ability to work effectively with onsite employees through executive leadership.
• Ability to manage multiple priorities and projects independently in a fast-paced environment.

Responsibilities

• Serve as the primary administrator and subject-matter expert for Entrata and other property management and operational platforms.
• Manage system configurations, property settings, users, permissions, integrations, and access across the portfolio.
• Provide day-to-day technical and operational support to property, regional, accounting, and corporate teams.
• Troubleshoot system, reporting, leasing, resident, screening, payment, and workflow issues and coordinate vendor escalations when needed.
• Monitor data integrity, system functionality, and user access and resolve issues promptly.
• Lead and coordinate property management system implementations, migrations, and major technology projects.
• Develop implementation plans, timelines, testing procedures, data validation processes, and go-live strategies.
• Coordinate system requirements for property acquisitions, onboarding, dispositions, foreclosures, and management transitions.
• Manage system offboarding, "go-dark" activities, data retention, historical access, and vendor termination requirements.
• Partner with Operations, Accounting, IT, Marketing, Training, vendors, and leadership to ensure successful implementations and transitions.
• Create, maintain, and troubleshoot operational, financial, investor, and ad hoc reports.
• Conduct data integrity reviews and research discrepancies between system data and reporting.
• Support annual budget uploads and system validation.
• Evaluate workflows and identify opportunities for automation, standardization, improved efficiency, and better system utilization.
• Develop and maintain SOPs, process documentation, and system reference materials.
• Serve as a primary contact for property technology vendors and manage support cases, implementations, enhancements, and escalations.
• Coordinate software additions, changes, integrations, and vendor transitions.
• Evaluate new system functionality and recommend solutions that improve operational efficiency.
• Maintain effective relationships with vendor account managers, implementation teams, and support organizations.

Skills

Troubleshooting

Analytical thinking

Organizational skills

Project management

Vendor management

Cross-functional collaboration

Communication skills

Multi-property operations

Education

Bachelor's degree in Business/IT/PM

Tools

Entrata

RealPage

MRI

Yardi

Egnyte

Grace Hill

KnowBe4

Zendesk

Job description

ACM LLC in Chamblee, GA is seeking a Systems Administrator – Property Management Systems & Operations to oversee the administration, support, optimization, and implementation of our property management platforms.

This hands-on role coordinates between property operations, accounting, leadership, IT and vendors, supporting the full property lifecycle including acquisitions, onboarding, migrations, operations, dispositions, and transitions.