Property Supervisor - AH

Front Porch; Glendale (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

A community management organization in Glendale, CA, is seeking an experienced individual to manage multiple communities. Responsibilities include overseeing financial performance, ensuring compliance with various regulations, and supporting community evaluations. The ideal candidate must have strong financial acumen, excellent communication skills, and experience in community engagement. A Bachelor's degree in Business Management is preferred but not required. This role offers an opportunity to influence positive community experiences.

Qualifications

• 3 years strong financial acumen, with experience in budgeting, economic analysis, and reporting.
• 3 years experience with applications used by Affordable Housing communities.

Responsibilities

• Manage financial performance and ensure regulatory compliance.
• Support communities in preparing for evaluations and ensure compliance with laws.
• Drive sales and marketing efforts to meet occupancy and revenue targets.
• Develop positive relationships with local influencers to raise community profile.

Skills

Effective oral and written communication skills

Team-building skills

Conflict management skills

Decision-making ability

Time management skills

Education

High School/GED

Bachelor Degree in Business Management

Tools

RealPage

Job description

This position manages multiple communities and fosters a positive environment through strong relationships with associates and residents. Key responsibilities include overseeing financial performance, ensuring regulatory compliance, and executing the approved business plan. The role serves as an NSPIRE trainer, supporting communities in preparing for evaluations, and as the 504 Coordinator, ensuring compliance with the Rehabilitation Act of 1973 and preventing discrimination against individuals with disabilities.

ESSENTIAL FUNCTIONS

• Creates an inclusive community culture that provides high-quality resident experiences and care and engages residents, families, and associates.
• Monitors the community's financial condition to identify areas for improvement and implement corrective actions. This is done by analyzing financial statements, budgets, and performance metrics for future financial planning.
• Participates in developing and interpreting policies and ensures proper implementation and administration.
• Ensures that certifications required by all regulatory agreements are completed accurately and that HIPAA, HUD, and any other regulatory agency certifications and confidentiality are followed as needed.
• Assists in driving sales and marketing efforts in collaboration with the community leader(s) to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships.
• Schedules regular visits to managed client communities and supervises the managed client communities' leaders.
• Identifies and builds positive relationships with local influencers and professionals to raise the community profile by becoming active in social and civic affairs of the local community that align with the Company's mission.
• Maintains current knowledge of relevant laws, regulations, and industry best practices, ensuring compliance with all legal and regulatory requirements, including but not limited to the U.S. Department of Housing and Urban Development (HUD), state Housing Finance Agency, state and local government agencies, etc.
• Implements and maintains risk management strategies and emergency preparedness plans.
• Maintains positive resident relations and proactively solves resident problems and issues.
• Ensures a collaborative relationship with the community leader(s) to ensure the community's care and services are appropriate for residents' needs.
• Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards.
• Performs all other related duties as assigned.

DETAILED SKILLS NEEDED TO PERFORM ESSENTIAL FUNCTIONS

• Communication/Interpersonal:
  • Effective oral and written communication skills appropriate to the audience's needs.
  • Ability to develop and deliver effective presentations live via online or virtual mediums.
  • Excellent collaboration and team‑building skills.
  • Effective conflict management skills.
  • Ability to effectively build relationships with customers and executive management.
• Decision Making/Organization Skills:
  • Demonstrates a high level of accuracy, even under pressure.
  • Excellent organizational skills.
  • Ability to perform work independently with minimal supervision.
  • Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
• Productivity:
  • Demonstrated time management and priority‑setting skills.
  • Ability to simultaneously handle multiple priorities.
  • Ability to work in a fast‑paced, dynamic environment.
  • Ability to prioritize responsibilities and organize workload to ensure that timeframes are met and the work is completed within deadlines.
  • Demonstrated ability to define, develop, and analyze performance measures and metrics; exercise sound judgment and make decisions based on accurate and timely analysis.

EDUCATION OR EQUIVALENT QUALIFICATIONS

• Essential: High School/GED (General)
• Preferred: Bachelor Degree in Business Management

EXPERIENCE OR EQUIVALENT QUALIFICATIONS

• Essential: 3 years strong financial acumen, with experience in budgeting, economic analysis, and reporting.
• Preferred: 3 years experience and literacy with the applications used by Affordable Housing communities, such as RealPage. Strong knowledge and demonstrated understanding of HUD and/or CTCAC.