Receptionist

KW PROPERTY MANAGEMENT AND CONSULTING; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

KW Property Management & Consulting in New York state is seeking a receptionist to provide general office support, answer calls, route messages, and assist residents with basic inquiries.

The role involves handling mail, filing, forms, and coordinating vendor requests in a fast-paced property management office. Strong communication and basic computer skills are required.

Qualifications

• High School diploma or GED required.
• Experience in a similar office role.
• Ability to read and comprehend simple instructions, and to write professional business correspondence.
• Ability to present information in one-on-one and small group situations.

Responsibilities

• Answer phone calls, take messages, and forward to the appropriate person.
• Provide callers with information about company address, directions, website, etc.
• Type, copy, send, and receive faxes.
• Assist residents with concerns and complaints.
• Prepare correspondence for mailing or faxing.
• Retrieve records as needed.
• File resident and guest information, documents, and correspondence.
• Coordinate pick-up and delivery of express mail services.
• Provide new tenants with necessary forms.
• Update and maintain filing system.
• Place orders or request services from property vendors.
• Distribute and/or open incoming mail.

Skills

Phone handling

Written communication

Interpersonal skills

Attention to detail

Education

High School diploma or GED

Tools

Office software

Job description

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Duties And Essential Functions

Other duties may be assigned to meet business needs.

• Answer phone calls, take messages, and forward them to the appropriate person when necessary.
• Provides callers with information such as company address, directions to the property location, property fax numbers, website, and other related information.
• Type, make copies, send, and receive faxes.
• Assist residents in their concerns and complaints.
• Assist in preparing correspondence that needs to be mailed and/or faxed.
• Retrieve records as needed.
• File resident and guest information, documents, and correspondence.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Provide new tenants with the following: Tenant form, Parking Pledge form, Gate Key form, and Vehicle Information form.
• Update and maintain filing system.
• Place orders and/or request services from property vendors.
• Distribute incoming mail and/or open it when necessary.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type/Expected Hours of Work

This is a full-time non-exempt position. Schedule of the position will be determined by the property and/or department. This schedule may change to accommodate the business needs of the property.

Required Education And Experience

• High School diploma or GED
• Previous experience working in a similar role with computers and software used in an office environment.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write professional and business correspondence.
• Ability to effectively present information in one-on-one and small group situations to other employees of the organization.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.