Property Portfolio Account Manager — Owner Relations

Real Property Management Enterprises; Richmond, Northern (VA, KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Job summary

RPM Richmond Metro is seeking an Account Manager to be the main point of contact for a portfolio of property owner clients. You will build lasting relationships, keep owners informed about properties, and ensure exceptional service across interactions.

You will collaborate with maintenance, leasing, and accounting teams to resolve owner concerns quickly and protect client investments. Success means owners trust, stay, and refer others.

Qualifications

• 2+ years in account management, client services, or property management.

Responsibilities

• Serve as the primary contact for an assigned portfolio of property owners, responding to calls and emails within one business day.

Skills

Client relationship management

Customer service

Financial reporting

Microsoft Office

Google Workspace

Education

High school diploma or equivalent

Tools

AppFolio

Job description

RPM Richmond Metro is seeking an Account Manager to be the main point of contact for a portfolio of property owner clients. You will build lasting relationships, keep owners informed about properties, and ensure exceptional service across interactions.

You will collaborate with maintenance, leasing, and accounting teams to resolve owner concerns quickly and protect client investments. Success means owners trust, stay, and refer others.