Property Ops. Manager, Administrative

The Boca Raton; Boca Raton (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Boca Raton is seeking a Property Ops. Manager, Administrative to lead and coordinate the Property Operations department in Boca Raton, FL. The role involves supervising administrative staff, coordinating schedules, training, and ensuring quality procedures across the team.

Responsibilities include managing Knowcross assignments, reviewing payroll-related records, assisting with capital projects, and maintaining documentation. Previous hotel/administrative experience is preferred.

Qualifications

• One-year previous hotel or administrative experience.
• High School graduate or equivalent.
• Apprenticeship program desirable.

Responsibilities

• Coordinate and delegate departmental activities and projects.
• Oversee daily Knowcross assignments to ensure standards.
• Prepare and manage reports, manuals, and documents.
• Review payroll and other records for staff activities.
• Lead administrative duties for the Property Operations department.
• Assist with budgets, invoices, and capital projects.

Skills

Interpersonal skills

Communication skills

Education

High School diploma or equivalent

Apprenticeship desirable

Tools

Knowcross

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Property Ops. Manager, Administrative

HB-Property Operations Full Time Boca Raton, FL, US

Summary

Coordinate, implement and delegate departmental activities and projects assigned. Provide directions for the other administrative staff and assist all property operations staff with issues and projects as needed.

Essential Functions

Job duties include, although are not limited to:

• Oversee daily Knowcross assignments of employees to ensure that quality standards are being met and proper procedures are being followed
• Performance analysis of direct reports
• Coordinate work schedules and duty assignments
• Perform orientations and/or schedule training as needed for employees
• Interpret and explain work procedures and policies to staff
• Prepare and manage reports, manuals, correspondence and other documents using a database or word processing
• Review records and reports relevant to payroll, production and other workplace activities for monitoring employee activities
• Prepare P&L critiques with the Director and have an overall understanding of capital projects and how the team will be affected
• Assist with capital invoice and accounting as well as guidance to contractors during construction
• Work with other supervisors and managers to coordinate workplace activities with other departments, units or teams
• Implement company or departmental policies, procedures and quality/service standards
• Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation
• Own the office as your own controlling everything and everyone that comes through.
• Be the leader for all administrative duties and tasks for the entire Property Operations department
• This position will essentially be one of the many focal points for Property Operations and project management teams.

Supportive Functions

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

• Monitor Budget and assist with P&L Budget Details
• Assist with invoices and quote PO input into Birchstreet
• Attend all mandatory meetings
• Have a working knowledge of the building management system and adjust accordingly
• Appropriately carry the manager on duty phone and delegate calls as needed
• Follow and know emergency procedures as needed
• Maintain a good working relationship with other departments, employees, and guests

Internal Relationships

Reports to Director of Property Operations and work closely with all other property departments.

External Relationships

Has access to guest requests and manages property operations responses as well as monitoring comments on Medallia and Forbes reports. May have interactions with guest and members for any concerns or issues they may have.

Qualifications

• High School graduate or equivalent preferred; Completion of apprenticeship program highly desirable

Education/Experience Requirements

Must have one-year previous hotel or administrative experience. Previous project experience helpful.

Specific Job Knowledge, Skill and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Excellent interpersonal skills
• Computer knowledge and ability: Word; Excel; PowerPoint; Knowcross
• Office machine experience: Photocopiers with sorting and stapling ability
• Ability to communicate effectively with the public and other Team Members.

Physical Requirements

Constant sitting, hearing talking, frequent walking, near vision, occasional climbing stairs, reaching, grasping, pushing/pulling, far vision, lifting (up to 15 lbs.).

In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.