Property Operations & Tenant Services Assistant

Hill Air Corporation

Dallas (TX)

On-site

USD 45,000 - 65,000

Full time

13 days ago

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Benefits offered by this job

Medical Insurance

Vision Insurance

Flexible Spending Accounts (FSA)

Health Savings Accounts (HSA)

Vacation time

Sick time

Holidays

Paid family caregiver leave

Mental health and wellness resources

Life Insurance

Disability Insurance

401(k) with company match

Tuition assistance

Job summary

Hillwood Urban is seeking an Assistant Property Manager to support the management and operations of a premier Class AA office property in Uptown Dallas, Texas. You will report to the Senior Property Manager and help ensure the asset is maintained at the highest standards of tenant service and financial performance.

The role involves tenant relations, vendor management, financial administration, lease compliance, and coordinating day-to-day property activities.

Qualifications

Bachelor’s degree preferred or equivalent relevant work experience.
Minimum 2–4 years of commercial property management experience, preferably supporting Class A office properties.
Demonstrated experience supporting building operations, lease administration, property budgets, and vendor management.
RPA (Real Property Administrator) or CPM (Certified Property Manager) designation preferred, or willingness to pursue.
Active or future involvement with IREM, BOMA, or similar industry organizations encouraged.

Responsibilities

Coordinate daily property operations and serve as a primary point of contact for tenants, vendors, and building staff.
Oversee accurate property records, including leases, vendor agreements, service reports, and compliance documentation.
Monitor vendor and tenant Certificates of Insurance, contract requirements, renewal dates, and compliance with property standards.
Coordinate vendor services, review performance against contract requirements, and follow up on service issues and corrective actions.
Support enforcement of building rules and regulations and coordinate security, life safety, and emergency preparedness procedures.
Oversee tenant work orders through the building management system, prioritize requests, and follow through to timely resolution.
Perform routine property inspections, document deficiencies, and coordinate repairs, preventive maintenance, and follow-up.
Resolve tenant inquiries and escalated service requests professionally, involving the Senior Property Manager as appropriate.
Collaborate daily with engineering, security, janitorial, parking, and other service providers to maintain building standards.
Coordinate shared-space reservations, vendor access, and operational requirements for tenant use.
Monitor amenity operations, including fitness center maintenance, supplies, and vendor service needs.
Review, code, and process invoices; verify contract terms, supporting documentation, and budget alignment.
Monitor tenant receivables, research outstanding balances, and coordinate collection follow-up and documentation with the Senior Property Manager.
Assist with monthly rent statements, tenant billings, reconciliations, and supporting documentation.
Support annual budgets, forecasts, monthly financial reporting, variance explanations, and competitive bidding for contracts and repairs.