Property Operations Specialist - Tenant & Budget

Empire State Realty Trust; New York (NY); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) with match up to 5%

Paid parental leave

Observation Deck access

Gym membership

Job summary

Empire State Realty Trust is seeking an Assistant Property Manager to support daily operations of the Empire State Building, manage financial administration, and sustain strong tenant relationships. You will work with tenants, building teams, and contractors to address service requests, coordinate activities, and ensure smooth on-site operations.

The successful candidate will be detail-oriented, proactive, and capable of balancing budget responsibilities with responsive tenant service.

Qualifications

• Bachelor’s degree or equivalent experience in real estate, business, finance, accounting or related field.
• Two to three years of commercial property management experience.
• Hands-on experience with property financial administration, budgets, forecasts, and tenant billing.
• Experience with Yardi, Prism, or comparable property management systems preferred.

Responsibilities

• Assist with annual operating budget and quarterly reforecasts.
• Use Yardi to manage purchase orders, invoices, accruals and coding.
• Review open POs and aging invoices with teams.
• Prepare variance reports and identify cost/timing issues.
• Maintain project cost reports and flag potential overruns.
• Support month-end and year-end close with accurate reporting.
• Deliver responsive tenant service and coordinate with building teams.
• Monitor tenant requests in Prism and ensure timely completion.
• Coordinate tenant moves, freight, and access with vendors.
• Assist with planned shutdowns and tenant notices to minimize disruption.
• Support security during incidents and emergencies.

Skills

Customer service

Communication

Organization

Budgeting

Property operations

Team collaboration

Education

Bachelor’s degree in real estate, business, finance, accounting, hospitality management or related field

2–3 years commercial property management experience

Tools

Yardi

Prism

Microsoft Office (Excel, Outlook, Word)

Job description

Empire State Realty Trust is seeking an Assistant Property Manager to support daily operations of the Empire State Building, manage financial administration, and sustain strong tenant relationships. You will work with tenants, building teams, and contractors to address service requests, coordinate activities, and ensure smooth on-site operations.

The successful candidate will be detail-oriented, proactive, and capable of balancing budget responsibilities with responsive tenant service.