Property Operations Manager, NYC

Dalan Real Estate; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Job summary

Dalan Real Estate is seeking an Assistant Property Manager to oversee operations for its NYC portfolio. The role reports to the Senior Property Manager, Manhattan, and is based in the New York office.

The candidate will lead building teams, monitor maintenance, and support asset value growth through proactive oversight. Key responsibilities include rent collection oversight, budgeting input, service-contract oversight, inspections, and ensuring compliance with DOB/FDNY/HPD.

Qualifications

• Minimum 2-4 years of previous property management experience in a managerial role, preferably in New York City.
• Strong knowledge of building mechanics and repairs.
• Innovative, with a desire for continual improvement and passion to be best in class.
• Ability to multitask and be well organized in a fast-paced environment.
• Excellent work-ethic and supervisory skills.
• Strong written and verbal communications.

Responsibilities

• Oversee operations including maintenance, capital improvements and collections.
• Participate in budgeting, forecasting, reporting, renewals, service contracts and overseeing maintenance staff.
• Provide excellent customer service and communication to all residents to enhance customer satisfaction.
• Develop, mentor, lead and manage a high-performing, cohesive building staff in order to maximize asset value.
• Conduct weekly building inspections of common areas, roofs, and base building mechanical rooms to ensure buildings are maintained at the highest level.
• Monthly budget variance reporting.
• Review and competitively bid service contracts.
• Ensuring buildings are fully compliant with DOB, FDNY, HPD, etc.
• Closely monitoring and pursuing rent collections throughout each month and recommending legal action to ownership for residents in arrears.
• Oversee the end-to-end process of resident move-ins, move-outs, and unit turnovers.

Skills

Team leadership

Multitasking

Written & verbal communication

Proactive / organized

Customer service

Job description

Dalan Real Estate is seeking an Assistant Property Manager to oversee operations for its NYC portfolio. The role reports to the Senior Property Manager, Manhattan, and is based in the New York office.

The candidate will lead building teams, monitor maintenance, and support asset value growth through proactive oversight. Key responsibilities include rent collection oversight, budgeting input, service-contract oversight, inspections, and ensuring compliance with DOB/FDNY/HPD.