Property Operations & Leasing Specialist

Highlands-Vista-Group-Management; Carol Stream (IL); On-site; USD 34,000 - 37,000; Full time

Job summary

Highlands-Vista-Group-Management in Illinois is seeking an Assistant Property Manager to support the Property Manager in a multi-family community. You will assist with tenant relations, leasing activities, rent processing, and regulatory compliance.

The ideal candidate has 3+ years in property management, experience with Yardi Voyager, and strong communication and organizational skills. The role is on-site in Carol Stream with an hourly wage of $25.00–$27.00 and opportunities for growth.

Qualifications

• 3+ years of experience in property management.
• Assistant property management or leasing experience.
• Experience with Yardi Voyager.
• Excellent verbal and written communication skills.
• Proactive and independent with initiative.

Responsibilities

• Manage delinquent accounts and collections procedures.
• Conduct follow-ups on high-balance and overdue accounts.
• Process and track rent payments to ensure timely collection.
• Develop and enforce strategies to reduce delinquency rates.
• Negotiate payment plans with tenants and address payment issues.
• Prepare and send collection notices, legal documents, and statements of accounts.
• Handle eviction filings and ensure legal compliance.
• Submit accounts to collection agencies as needed.
• Inspect vacant units using Site Audit Pro software and complete daily reports.
• Maintain property operations in the Property Manager’s absence.
• Assist with leasing, including property tours, application processing, and move-ins.
• Conduct market research on rental trends and competitor practices.
• Organize resident events to enhance community engagement.
• Resolve resident complaints and ensure excellent customer service.
• Oversee move-in/move-out processes and place move-in gifts.
• Ensure compliance with company policies and housing regulations.
• Provide financial and operational updates to the Property Manager.
• Perform all other duties as needed.

Skills

Property management

Leasing

Communication

Time management

Organizational skills

Proactive

Tools

Yardi Voyager

Microsoft Excel

Microsoft Outlook

PowerPoint

Word

Job description

Highlands-Vista-Group-Management in Illinois is seeking an Assistant Property Manager to support the Property Manager in a multi-family community. You will assist with tenant relations, leasing activities, rent processing, and regulatory compliance.

The ideal candidate has 3+ years in property management, experience with Yardi Voyager, and strong communication and organizational skills. The role is on-site in Carol Stream with an hourly wage of $25.00–$27.00 and opportunities for growth.