Assistant Property Manager: Tenant Relations & Operations

Highlands-Vista-Group-Management; Omaha (NE); On-site; USD 28,000 - 30,000; Full time

Job summary

Highlands-Vista-Group-Management is seeking an Assistant Property Manager in Omaha, NE to support the Property Manager in daily operations of a multi-family community.

You will assist with tenant relations, maintenance oversight, and leasing activities while handling rent processing and ensuring compliance with housing regulations. Strong organization and proactive communication are essential.

Qualifications

• 3+ years of experience in property management.
• Assistant property management or leasing experience.
• Experience with Yardi Voyager.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and proven ability to build relationships.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills; detail-oriented and thorough.
• Highly organized with the ability to manage multiple priorities.
• Self-starter comfortable working in an environment with evolving roles and responsibilities.
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word.

Responsibilities

• Manage delinquent accounts and implement collections procedures.
• Conduct follow-ups on high-balance and overdue accounts.
• Process and track rent payments to ensure timely collection.
• Develop and enforce strategies to reduce delinquency rates.
• Negotiate payment plans with tenants and address payment issues.
• Prepare and send collection notices, legal documents, and statements of accounts.
• Handle eviction filings and ensure legal compliance.
• Submit accounts to collection agencies as needed.
• Inspect vacant units using Site Audit Pro software and complete daily reports.
• Maintain property operations in the Property Manager's absence.
• Assist with leasing, including property tours, application processing, and move-ins.
• Conduct market research on rental trends and competitor practices.
• Organize resident events to enhance community engagement.
• Resolve resident complaints and ensure excellent customer service.
• Oversee move-in/move-out processes and place move-in gifts.
• Ensure compliance with company policies and housing regulations.
• Provide financial and operational updates to the Property Manager.
• Perform all other duties as needed.

Skills

Property management

Communication

Time management

Organizational skills

Leasing experience

Excel

Tools

Yardi Voyager

Job description

Highlands-Vista-Group-Management is seeking an Assistant Property Manager in Omaha, NE to support the Property Manager in daily operations of a multi-family community.

You will assist with tenant relations, maintenance oversight, and leasing activities while handling rent processing and ensuring compliance with housing regulations. Strong organization and proactive communication are essential.