Property Operations Lead – Luxury Mixed-Use

Caruso Affiliated; United States; On-site; USD 75,000 - 80,000; Full time

Job summary

Caruso Affiliated seeks an Associate Property Manager for Palisades Village to support the Property Manager in delivering a premier tenant, resident, and guest experience. The role oversees property services, maintenance, and financial reporting, coordinating across retail, residential, facilities, security, hospitality, and vendors.

The ideal candidate possesses 3-4 years in property operations, strong organization, and exceptional communication.

Qualifications

• 3-4 years of experience in property operations or related field.
• Excellent customer service and communication skills.
• Ability to work flexible hours including weekends and holidays.
• Experience with COI tracking and lease-related documentation.
• Proficient in Microsoft Office 365 and property management tools.

Responsibilities

• Participate in property meetings and the Manager-on-Duty (MOD) program, including weekends/holidays as needed.
• Supervise security, hospitality, housekeeping, concierge, landscaping, and parking operations; coordinate meetings and work orders.
• Provide oversight for the Concierge team to ensure professional, responsive service.
• Conduct inspections and coordinate corrective actions; track repairs from start to finish.
• Coordinate access for inspections, maintenance, deliveries, and vendor work.
• Monitor open work orders, vendor activity, and reporting; communicate status.
• Maintain emergency notification data, tenant/resident contacts, and vendor logs.
• Respond promptly to tenant, resident, guest, and vendor inquiries and document resolutions.
• Negotiate and generate service contracts.

Skills

Customer service

Vendor coordination

MS Office

Communication

Organization

Project management

Detail oriented

Tools

MS Office 365

Yardi Voyager

Concur

Job description

Caruso Affiliated seeks an Associate Property Manager for Palisades Village to support the Property Manager in delivering a premier tenant, resident, and guest experience. The role oversees property services, maintenance, and financial reporting, coordinating across retail, residential, facilities, security, hospitality, and vendors.

The ideal candidate possesses 3-4 years in property operations, strong organization, and exceptional communication.