Property Operations Director — Associate Executive

Brookdale; La Crosse (WI); On-site; USD 90,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee discounts

Referral program

Paid time off

Paid holidays

Company provided life insurance

Adoption benefit

Disability insurance

Flexible Spending Accounts

Health Savings Account

Tuition reimbursement

Job summary

Qualifications

• Bachelor's Degree in Gerontology, Business or other related field is required.
• Minimum two to four years proven management experience in retirement housing, hospitality or health care is required; or equivalent combination of education and experience.

Responsibilities

• Responsible for the day-to-day operational execution in support of an Executive Director within a larger community.
• Manages occupancy and monthly financial performance for the property.
• Maintains positive working relationships with all residents, resident family members, employees, and the business community.
• Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
• Supervises, directs, and motivates staff; maintains training and morale; ensures training programs are effectively executed.
• Maintains high degree of resident satisfaction and retention through high-quality services; leads staff and residents to solve problems and conduct annual satisfaction surveys.
• Executes renewal programs with residents to maximize renewal rates.
• Develops annual operating and capital budgets with the Executive Director and maintains budget accountability.
• Hires, trains, disciplines and terminates employees per policy; ensures consistent staffing and retention.

Education

Bachelor's Degree in Gerontology, Business or other related field

Job description