Property Operations & Customer Experience Coordinator

Prologis; Portland (OR); On-site; USD 37,000 - 51,000; Full time

Job summary

Prologis is hiring a Property Administrator in Portland to support a 44 million square feet portfolio across LA markets. You will handle day-to-day operations, routing calls, coordinating repairs with vendors, and maintaining property records.

The role collaborates with Leasing, Construction, and Energy teams, manages payments, and prepares documents and notices. Strong MS Office skills and real estate admin experience are essential.

Qualifications

• Experience supporting real estate, admin, or customer-facing teams.
• Strong communication and coordination skills across internal partners.
• Proficiency with MS Office suite and documentation practices.
• Familiarity with accounts payable/receivable and vendor interactions.
• Experience using Yardi and Salesforce is a plus.

Responsibilities

• Provide day-to-day operational and communications support to the Real Estate & Customer Experience team.
• Coordinate customer repair requests with managers, maintenance, and vendors; monitor tickets to completion.
• Support payment collections, update AR databases, and process vendor and customer payments in AP systems.
• Prepare and distribute documents and communications, including contact lists and payment schedules.
• Maintain property records and vendor contracts, ensuring accuracy and compliance.

Skills

Administrative experience

Customer service

Communication

Organization

Attention to detail

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Yardi

Salesforce

DocuSign

Job description

Prologis is hiring a Property Administrator in Portland to support a 44 million square feet portfolio across LA markets. You will handle day-to-day operations, routing calls, coordinating repairs with vendors, and maintaining property records.

The role collaborates with Leasing, Construction, and Energy teams, manages payments, and prepares documents and notices. Strong MS Office skills and real estate admin experience are essential.