Property Operations Administrative Assistant - Signia by Hilton Indianapolis

Hilton; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Incredible travel perks

ESPP program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health benefits

Retirement plans

Job summary

Hilton Indianapolis is seeking a Property Operations Administrative Assistant to support daily facility maintenance, safety, and function of the hotel’s operations. You’ll coordinate work orders, assist the operations team, and document maintenance activities to ensure guest comfort and adherence to standards.

The role emphasizes supervision, timely response to service requests, and collaboration with leadership to uphold regulatory and safety requirements while supporting a culture of

Qualifications

• Lead property operations team members to ensure safe and functional facilities.
• Respond to guest and team requests related to non-functioning machinery.
• Perform repairs across carpentry, plumbing, electrical, HVAC, and masonry.

Responsibilities

• Supervise daily facility maintenance: Lead operations team to keep facilities and grounds safe and functional.
• Respond to service requests: Quickly handle guest and team member work orders and emergencies.
• Perform maintenance tasks across areas including carpentry, plumbing, electrical, HVAC and masonry.
• Supervise and develop the team: assist in training, scheduling, supervising and evaluation.
• Uphold regulatory standards: ensure safety and loss prevention compliance.
• Conduct preventive maintenance inspections: identify needs and address them.
• Document maintenance activities: record inspections and repairs and flag issues.

Skills

Team leadership

Maintenance skills

Regulatory compliance

Tools

Carpentry

Plumbing

Electrical

HVAC

Masonry

Job description

Job Identification: 220998

Job Category: Engineering, Maintenance and Facilities

Job Schedule: Full time

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Property Operations Administrative Assistant , you’re not just overseeing and supporting daily property maintenance to ensure the facility's safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you'll do during a typical day:

• Supervise daily facility maintenance: Lead property operations team members in performing maintenance to ensure the safety and functionality of facilities, systems, and grounds

• Respond to service requests: Quickly handle guest and team member work orders and emergency requests related to non-functioning machinery or equipment

• Perform a variety of maintenance tasks: Conduct repairs and maintenance across various areas, including carpentry, plumbing, electrical, HVAC, and masonry

• Supervise and develop the team: Assist the Director/Manager in training, scheduling, supervising, and evaluating property operations team members

• Uphold regulatory standards: Maintain compliance with safety and loss prevention regulations, ensuring the highest standards of guest and team member wellbeing

• Conduct preventive maintenance inspections: Regularly inspect facilities and equipment to identify and address preventive maintenance needs

• Document maintenance activities: Record completed inspections and repairs and flag any issues requiring further attention

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program

• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

 

• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

 

• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)

 

• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most

 

• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

 

• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.