Property Office Assistant – Resident Services & Admin

Ingerman Group; New Jersey; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

401(k) with company match

Paid time off

Job summary

Ingerman Group is seeking an Office Assistant to perform a wide range of administrative tasks essential to property operation. The role supports phones, front-desk interactions, rent collection, file management, and Yardi data entry, ensuring smooth daily operations.

The ideal candidate has at least two years in an office setting, strong communication and organizational skills, and a willingness to handle flexible scheduling and travel up to 10% as needed to support property teams.

Qualifications

• High school diploma or GED required.
• Minimum of two years of administrative experience, preferably in an office setting.
• Experience with Public Housing, Project-based Voucher, Tax Credit, and Section 8 is highly preferred.
• Scheduling flexibility based on business needs.
• Sound interpersonal skills.
• Strong written and verbal communication skills.
• Advanced customer service and problem-solving skills.
• Advanced organizational and time management skills.
• Ability to travel up to 10% of the time.

Responsibilities

• Answer phones, greet residents and visitors, and route inquiries.
• Input, manage, and close out work orders; create and manage files.
• Process rent payments and coordinate mailings to residents/applicants.
• Assist in preparing leases or rental agreements and initial rental applications.
• Coordinate repairs and maintenance requests; support budgeting and expense tracking.
• Enter rent information into Yardi and support resident interactions in compliance with policies.

Skills

Interpersonal skills

Written communication

Verbal communication

Customer service

Organizational skills

Time management

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Ingerman Group is seeking an Office Assistant to perform a wide range of administrative tasks essential to property operation. The role supports phones, front-desk interactions, rent collection, file management, and Yardi data entry, ensuring smooth daily operations.

The ideal candidate has at least two years in an office setting, strong communication and organizational skills, and a willingness to handle flexible scheduling and travel up to 10% as needed to support property teams.