Property Manager-Multi Family Housing

Positive Investments; Spokane (WA); On-site; USD 52,000 - 78,000; Full time

Job summary

Positive Investments, Inc. is seeking a Property Manager-IV to oversee a Spokane-based portfolio, drive financial performance, and ensure a top-tier resident experience. You will lead on-site teams, manage operations, and coordinate with maintenance to sustain curb appeal and compliance.

The role emphasizes strong communication, analytical skills, and adaptability to evolving software and business needs, with a focus on delivering results for the properties and communities served.

Qualifications

• A minimum of 3 years of experience as a Property Manager or in a related trade.
• High school diploma or GED required.
• Proficient with Yardi Property Management Software and Microsoft Office.
• Excellent written and verbal English communication with a focus on customer service.
• Solid analytical skills and ability to interpret financial data.
• Able to adapt quickly to changing business needs and proprietary software.
• Physical ability to stand/walk for extended periods and lift up to 25 lbs.

Responsibilities

• Oversee day-to-day operations for a portfolio of properties in Spokane, WA.
• Drive occupancy and cash flow while managing delinquencies.
• Hire, train, and coach on-site staff to follow company policies.
• Serve as primary contact for resident disputes, renewals, and maintenance issues.
• Implement comprehensive marketing plans to stay competitive.
• Ensure leasing decisions comply with Fair Housing and non-discrimination laws.
• Collaborate with maintenance to manage preventative schedules and vendor contracts.

Skills

Property management

Yardi

Microsoft Office

Communication

Analytical skills

Adaptability

Physical capability

Education

High school diploma or GED

Tools

Yardi Property Management Software

Microsoft Office

Job description

The Opportunity

Are you a seasoned property management professional with a track record of driving operational excellence and financial success? Positive Investments, Inc. is seeking a Property Manager-IV to take on core responsibilities for a portfolio of properties in the Spokane, WA area.

In this pivotal role, you will be directly responsible for the property's financial performance, reputation, and customer satisfaction. We are looking for a leader who can enhance cash flow while fostering a positive environment for both residents and staff.

What You'll Do

• Operational Excellence: Oversee all day-to-day operations, including daily site inspections to ensure our standards for curb appeal and cleanliness are always met.

• Financial Management: Drive revenue by meeting occupancy goals, managing delinquency, and processing security deposit refunds and invoice coding with precision.

• Team Leadership: Lead, hire, and train a high-performing on-site team, providing regular coaching and performance evaluations to ensure company policies are followed effectively.

• Resident Relations: Act as the primary point of contact for resident disputes, renewals, and maintenance resolutions, ensuring a professional and prompt response to all concerns.

• Strategic Marketing: Implement comprehensive marketing plans-from signage and banners to resident retention programs-to stay ahead of market competitors.

• Compliance & Risk: Manage property liabilities, represent the property in legal proceedings, and ensure every leasing decision complies with Fair Housing and non-discrimination laws.

• Maintenance Oversight: Partner with the maintenance team to manage preventative schedules, vendor contracts, and safety inventories.

What You Bring to the Table

• Experience: A minimum of 3 years of experience as a Property Manager or in a related trade.

• Education: High school diploma or GED required.

• Technical Proficiency: Professional experience with Yardi Property Management Software and Microsoft Office (Word, Excel, Outlook).

• Communication: Exceptional written and oral communication skills in English, with a strong focus on high-level customer service.

• Analytical Skills: Basic mathematical proficiency and the ability to analyze market surveys and financial data.

• Adaptability: The flexibility to adapt quickly to changing business needs and proprietary software.

• Physical Capability: Comfort with standing or walking for extended periods and the ability to lift up to 25 lbs.

Why Join Us?

Positive Investments, Inc. offers a professional workplace where results-oriented leaders can thrive. We value collaborative working relationships and are committed to maintaining a positive, professional image in the communities we serve.