Area Property Manager

11Residential; Kirkland (WA); On-site; USD 45,460 - 52,348; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with a 4% company match

30% Employee Rental Discount

Tuition reimbursement

Paid time off and wellness days

Job summary

A property management company is seeking an Area Property Manager to oversee operations in Western Washington. This role involves managing a team, ensuring high occupancy rates, and providing exceptional customer service to residents. Candidates should have at least 3 years of experience in property management, be bilingual in English and Spanish, and possess proficiency in property management software. The position requires onsite work and offers competitive compensation with benefits.

Qualifications

• 3+ years of experience in managing multifamily properties.
• Proficient in using property management software.
• Familiarity with Fair Housing laws is essential.

Responsibilities

• Oversee day-to-day operations of assigned properties.
• Supervise maintenance and leasing staff.
• Manage property budget and optimize performance.

Skills

Bilingual in English and Spanish

Customer Service

Leadership

Property Management

Integrity

Education

High school diploma or equivalent (GED)

Tools

Yardi Property Management Software

Microsoft Office

Job description

Overview

This position floats between residential multi-family properties in Western Washington. Mostly supporting properties between Renton and Everett, but may have outliers per business needs.

Who We Are: 11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture. We are seeking talented individuals who are driven and empowered to help build comfortable and welcoming communities. Come join Team 11 in shaping exceptional living spaces for all!

Discover more at about us and our communities at https://www.11residential.com.

Position Summary

As an Area Property Manager, you will oversee the day-to-day operations and management of designated communities in need of leadership. You will act as Property Manager to support staffing, property KPIs, and other business needs, ensuring exceptional service delivery, resident satisfaction, and overall operational efficiency. Your responsibilities include leasing, marketing, financial management, staff supervision, and fostering a sense of community among residents. This position offers an opportunity to positively impact residents and team members while driving the overall success and growth of our properties and people.

What you'll be doing

• Maintain high property occupancy rates through resident retention strategies and tailored leasing and marketing approaches.
• Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
• Review and approve lease applications, ensuring compliance with company policies and standards.
• Stay informed about current market conditions and competition to optimize property performance.
• Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
• Provide exceptional customer service to residents, promptly addressing any issues or concerns.
• Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
• Manage positive relationships with vendors and negotiate contracts.
• Coordinate resident activities and communication, including monthly newsletters and community events.
• Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
• Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
• Conduct regular property inspections to maintain curb appeal and address maintenance needs.
• Collaborate with leadership and Human Resources on recruitment, performance management, and employee relations.
• Assist other properties, if needed, to support overall operational goals.
• Fulfill any other duties as assigned by management based on business needs.

Education and Qualifications

• 3+ years of experience in managing multifamily properties.
• Being bilingual in English and Spanish is an advantage.
• Proficiency in using Yardi Property Management Software.
• Familiarity with Fair Housing laws is essential.
• Proficient in Microsoft Office and other property management software.
• High school diploma or equivalent (GED).
• Must possess and maintain a valid driver's license.
• Possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.
• Must be able to work on-site. This position is not eligible for remote work.

Compensation

• The base compensation range for this position is $33 to $38 per hour with eligibility to be paid overtime if working more than 40 hours per week.
• Due to the floating nature of this role, this position also offers a travel allowance. The amount is subject to change based on current support locations.
• In addition to base pay, this role offers performance-driven bonuses. Join us where hard work and dedication are valued and rewarded.
• Exact compensation may vary based on skills, experience, and location.

Benefits

• Medical, dental, and vision insurance coverages.
• Health savings account.
• 401(k) with a 4% company match.
• 30% Employee Rental Discount.
• Mileage stipend for travelling positions.
• Tuition and education reimbursement program.
• Paid time off – vacation, sick, paid holidays, health & wellness day, and service day.
• Growth and development opportunities.

Physical Requirements

• Perform work in a professional office environment.
• Must be able to use standard office equipment such as computers, phones, photocopiers, and fax machines.
• Regularly required to sit, and to move about the various work environments to train, monitor and ensure compliance with all company requirements.
• Verbally communicate with employees, co-workers and customers in person and by phone.
• Travel to various worksites that may require overnight stays, flights, and/or prolonged travel in a vehicle.

The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EEO Statement

11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

You must be able to pass a criminal background check and drug test.