PROPERTY MANAGER (Multi-family/Commercial)

R&Mリゾート株式会社; Mission Viejo (CA); On-site; USD 72,000 - 88,000; Full time

Job summary

R&Mリゾート株式会社 in Mission Viejo, CA is seeking a hands-on Property Manager to oversee a portfolio of multi-family and commercial properties. This high-visibility, self-directed role partners with executive leadership, on-site teams, vendors, and tenants to drive occupancy, protect asset value, and deliver a consistent, high-quality experience across the portfolio.

You will own day-to-day operations, manage budgets, supervise on-site staff, and ensure lease compliance and safety.

Qualifications

• Minimum 3 years of property management experience with exposure to both multi-family and commercial portfolios.
• High school diploma or GED required; college coursework or degree preferred.
• Strong understanding of property financials — ability to read, analyze, and interpret financial reports, budgets, and legal documents.
• Excellent written and verbal communication skills; professional presentation with tenants, vendors, and internal stakeholders.

Responsibilities

• Take full ownership of day-to-day operations and reporting for assigned multi-family and commercial properties.
• Establish and monitor property performance goals — occupancy, leasing and closing ratios, delinquency, and NOI.
• Prepare and manage annual property budgets; partner with staff accountants and bookkeepers on monthly financial reporting.
• Prepare and distribute monthly property reports.
• Conduct regular property inspections to ensure lease compliance, maintenance quality, and safety standards.

Skills

Communication skills

Independent work

Analytical mindset

Education

High school diploma or GED

Tools

Yardi

ResMan

AppFolio

OneSite

Job description

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PROPERTY MANAGER (Multi-family/Commercial)

MISSION VIEJO, CA, US

5 days ago Requisition ID: 1252

Salary: $80,000.00 Annually

SUMMARY:

We are a growing property management company seeking an experienced, hands-on Property Manager to oversee a portfolio of multi-family and commercial properties. This is a high-visibility role for a self-directed professional who thrives in a fast-paced environment, enjoys working across property types, and takes pride in operational excellence.

You will partner with executive leadership, on-site teams, vendors, and tenants to drive occupancy, protect asset value, and deliver a consistent, high-quality experience across the portfolio. If you enjoy variety, autonomy, and the chance to make a measurable impact, we’d love to hear from you.

DUTIES & RESPONSIBILITIES:

Operations

• Take full ownership of day-to-day operations and reporting for assigned multi-family and commercial properties.
• Establish and monitor property performance goals — occupancy, leasing and closing ratios, delinquency, and NOI.
• Prepare and manage annual property budgets; partner with staff accountants and bookkeepers on monthly financial reporting.
• Prepare and distribute monthly property reports.
• Conduct regular property inspections to ensure lease compliance, maintenance quality, and safety standards.

Leasing & Marketing

• Attract prospective tenants through advertising, property tours, referrals, and market outreach.
• Show available multi-family units and commercial spaces; qualify prospects, present the property professionally, and use consultative feature/benefit selling.
• Set competitive rental rates, negotiate lease terms, and execute lease agreements in accordance with company procedures.
• Interview applicants; review and approve applications, financial credit, and lease history.
• Answer incoming calls professionally, whether the caller is a prospect, current tenant, internal team member, or vendor.
• Log service requests accurately, route to maintenance for prompt resolution, and follow up with tenants to confirm satisfaction.
• Communicate regularly with tenants and residents to address needs, resolve issues, and build long-term relationships.
• Ensure full compliance with California fair housing and landlord-tenant law.
• Report all rents, deposits, and application fees on a daily basis.
• Issue notices as appropriate — late payment, returned check memos, and eviction notices — in accordance with company policy and California law.
• Minimize delinquency through consistent, respectful follow-up: phone calls, formal notices, and personal visits.
• Audit lease paperwork and addendums; ensure resident ledgers, bank deposits, and property financial reports are error-free.
• Terminate leases and initiate eviction proceedings when necessary.

Property Presentation & Maintenance

• Ensure the leasing office, model units, common areas, and vacant units/spaces are clean, welcoming, and lease-ready.
• Walk the property regularly; pick up litter and report any service needs to the maintenance team.
• Contract with vendors, supervise repairs and maintenance work, and confirm quality of completion.

Records & Reporting

• Maintain accurate resident and tenant records in accordance with company policy.
• Update daily reports covering notices to vacate, vacancy, and property activity.
• Organize and file all leases, applications, and applicable reports with the appropriate parties.
• Provide oversight of on-site staff; coach for accountability, service standards, and professional development.
• Recruit, onboard, and retain team members in partnership with executive leadership.
• Delegate effectively, set clear expectations, and monitor delegated work through completion.

QUALIFICATIONS:

• Minimum 3 years of property management experience with exposure to both multi-family and commercial portfolios.
• High school diploma or GED required; college coursework or degree preferred.
• Strong understanding of property financials — ability to read, analyze, and interpret financial reports, budgets, and legal documents.
• Excellent written and verbal communication skills; professional presentation with tenants, vendors, and internal stakeholders.
• Proficiency in Microsoft Word and Excel; experience with property management software (Yardi, ResMan, AppFolio, or OneSite) preferred.
• Analytical mindset with strong problem-solving skills and business acumen.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, changing environment.

REQUIREMENTS:

• Reliable personal transportation and a clean driving record

SALARY:

Starting at $80K Depending on Experience