Certification Specialist - Regency Park

CRM Residential; Coatesville (Chester County); On-site; USD 85,962,000 - 91,693,000; Full time

Benefits offered by this job

Health Coverage

401(k) match

Bonus potential

PTO

Holidays

Safe Harbor 3% 401(k) match

Job summary

CRM Residential is seeking a Certification Specialist to ensure occupancy, recertifications, and tax credit compliance with HUD and state agencies across our properties. You will manage reports, reviews, and communications related to Section 8 contracts, working closely with onsite staff and property owners.

Ideal candidates have a high school diploma, 3 years of Section 8 experience, strong organizational and customer service skills, and proficiency with Real Page and TRACS.

Qualifications

• High School diploma or equivalent education required.
• Valid driver's license and reliable transportation.
• Strong customer service skills required.
• Must have strong organizational and time management skills.
• 3 years' experience of project-based section 8.
• Experience with verifications and renewals.
• HUD Experience necessary.
• Experience with Real Page, TRACS, etc.
• Onsite Monday-Friday.

Responsibilities

• Prepare monthly, quarterly, and annually reports for Tax Credit Properties.
• Prepare Company Occupancy Reports weekly and for properties and owners.
• Review and critique recertification move in packages at tax credit properties.
• Prepare handouts for training classes and assist in allocating the cost to each property that attended training.
• Site visits may be required to assist onsite staff pertaining to occupancy, file compliance or tax credit areas.
• Attend educational seminars relating to tax credit compliance & other affordable housing.
• Monitor the timely completion of annual recertifications for all sites; advise Regional Manager of potential problems.
• Written correspondence with owners and agencies, relating to affordable housing.

Skills

Customer service

Organizational skills

Time management

Multi-tasking

Education

High School diploma

Tools

Microsoft Office

Real Page

TRACS

Job description

CRM Residential is a trusted and growing leader in affordable housing property management, committed to strengthening communities and elevating the places people call home. As we continue to expand our portfolio, we are focused on improving operational excellence across our properties—investing in upgrades that create safer, more welcoming environments and delivering strong results, with most communities earning 90% or higher on inspections in the past year.

At the heart of our success are the people who choose to build their careers with us. We believe exceptional housing starts with empowered teams, which is why we invest in ongoing training, clear career paths, mentorship programs, and technology that makes work easier, safer, and more efficient. Working at CRM Residential is more than a job—it’s a purpose-driven career where you can grow, make a meaningful impact, and help provide reliable, quality homes for those who need them most.

Why Join the CRM Residential Team:

• Comprehensive Health Coverage
• Retirement Savings with employer contribution
• Bonus Potential
• Paid Time Off (PTO)
• Company Paid Holidays
• Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions.

Pay Rate: $30.00-$32.00 per hour

What You’ll Get To Do:

TheCertification Specialistwill be responsible for keeping abreast of all HUD, state agency, and tax credit rules and regulations concerning occupancy, recertifications, and tax credit related issues. The Compliance Specialist will deal directly with HUD and state agencies in reference to Section 8 contract renewals. This role will be responsible for but not limited to:

• Prepare monthly, quarterly, and annually reports for Tax Credit Properties
• Prepare Company Occupancy Reports weekly and for properties and owners
• Review and critique recertification move in packages at tax credit properties
• Prepare handouts for training classes and an assist in allocating the cost to each property that attended training
• Site visits may be required from time to time to offer assistance to onsite staff pertaining to occupancy, file compliance or other tax credit specific areas
• Attend educational seminars relating to tax credit compliance & other affordable housing
• Monitor the timely completion of annual recertifications for all sites. Advise Regional Manager of any potential problems
• Written correspondence with owners and agencies, relating to affordable housing

Requirements:

• High School diploma or equivalent education required.
• Valid driver's license and reliable transportation
• Ability to work with a variety of people and make them feel comfortable quickly
• Strong customer service skills required
• Must have strong organizational and time management skills
• Valid driver's license
• Proficiency at multi-tasking
• 3 years' experience of project-based section 8
• Organizational skills
• Working knowledge ofMicrosoft Office software
• Experience with verifications and renewals
• HUD Experience necessary
• Experience with Real Page, TRACS, etc.
• Other administrative duties as assigned
• Onsite Monday-Friday

About CRM Residential:

CRM Residential is an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for property management and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.