Property Manager - Eagle Senior Village & Sister's Villa

Mercy Housing Management Group; Eagle (ID); On-site; USD 71,635,000 - 77,146,000; Full time

Benefits offered by this job

403(b) match

Healthcare plans

Paid time off

Paid parental & caregiver leave

Life insurance

Employee assistance program

Job summary

Mercy Housing is seeking a Property Manager to lead site staff and oversee building operations at Eagle Senior Village & Sister's Villa in Eagle, ID. This on-site role focuses on resident relations, leasing, rent collections, and budget management while ensuring compliance with housing laws.

You will work with maintenance and resident services to deliver excellent customer service, maintain occupancy, and control costs to meet financial targets. Competitive hourly pay applies.

Qualifications

• High school diploma or equivalent.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Tenant laws.
• Experience being accountable for financials.
• Housing or property management experience including HUD, LIHTC, Rural Housing, and Tax-Exempt Bond properties.

Responsibilities

• Deliver great customer service to residents in partnership with staff.
• Rent collection and ensure timely payments; achieve collection benchmarks.
• Maintain occupancy rates by managing leasing strategies.
• Manage property operations within budget and identify cost-saving opportunities.
• Monitor expenses to align with budget goals and drive NOI.

Skills

Budgeting

Coaching

Training

Listening

Communication

Education

High School Diploma

Professional certification in property management

Tools

Microsoft Office

Job description

Posting Details

• Posted on August 28, 2026

Locations

Showing 1 location Eagle, ID 83616, USA

• Property Operations
• Full-Time
• Requisition #: PROPE004980

Description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service. This position will lead operations at Eagle Senior Village & Sister's Villa apartments, two apartment communities in Eagle. We encourage candidates with lived experience to apply. This is an on-site position.

PAY: $25-26/hour, dependent on experience.

Benefits

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year's Holiday
• Several healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Paid time off to volunteer
• Paid parental & caregiver leave
• Employer-paid life insurance
• Free Employee Assistance Plan
• Pet Insurance options

Duties

• Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
• Rent collection, ensure timely payments and achievement of collection benchmarks.
• Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.
• Manage property operations within approved budget parameters and identifies opportunities for cost savings.
• Regularly reviews and controls property expenses to align with budget goals.
• Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
• Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.
• Other duties as assigned.

Minimum Qualifications of Position

• High school diploma or equivalent.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• Experience being accountable for financials.
• Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
• Legally operate a motor vehicle (valid driver's license).

Preferred Qualifications of Position

• Professional certification in property or affordable housing management.
• Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.

Knowledge and Skills

• Comprehend and communicate in the English language both orally and in writing.
• Legally operate a motor vehicle (valid driver's license).
• Proficient with Microsoft Office.

This is a brief description summarizing the abilities needed for the positio n. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Qualifications

Skills

Required

• Training Intermediate
• Coaching Intermediate
• Budgeting Intermediate
• Listening Intermediate

Behaviors

Required

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Required

• 2 years: Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• 2 years: Housing or property management experience including HUD, Low Income Tax Credits, rural Housing, and Tax-Exempt Bond properties.

Preferred

• Professional certification in property or affordable housing management.

Licenses & Certifications

Preferred

COS Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.