Property Manager Bilingual (Spanish/English)

Metro West Housing Solutions; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Metro West Housing Solutions is seeking a bilingual Property Manager in Denver to oversee the day-to-day operations of assigned properties, ensuring quality service and compliance with program requirements.

You will supervise staff, manage leasing, certifications, and file audits, monitor budgets, and develop marketing plans to sustain occupancy. Strong English/Spanish communication and a customer-service mindset are essential.

Qualifications

• High School diploma or equivalent; bachelor’s degree or coursework in property/real estate management preferred.
• Minimum 1 year experience in Housing or property management.
• Computer experience including MS Word and Excel; property management software; Yardi preferred.
• Prefer prior Property Management supervisory experience.
• Experience managing Tax Credit properties.
• Valid driver’s license and good driving record.
• Bilingual language skills in Spanish and English required.

Responsibilities

• Oversees and directs the day-to-day operation of assigned properties.
• Participates in the orientation and supervision of assigned staff; ensures high standards of customer care.
• Provides direct supervision of Assistant Property Managers, Maintenance staff, Housekeepers and Groundskeepers.
• Develops and implements marketing and advertising plans to maintain optimum occupancy.
• Ensures leasing, certifications, recertifications and file audits are conducted per program requirements.
• Maintains compliance documentation; obtains compliance approval for new move-ins and recertifications.
• Manages financial activities of the properties; codes invoices and submits to central office.
• Assists in annual property operating budget preparation; monitors budget and variances.
• Enforces leases, occupancy policies and company procedures.
• Resolves tenant concerns per MWHS customer service standards.
• Conducts property inspections for quality and compliance with laws.
• Initiates and oversees capital improvements with Portfolio Supervisor.
• Follows fair housing and local landlord-tenant laws; attends trainings.
• Engages with Resident Services Coordinators; participates in community development.
• Supports LEED green building operations and sustainability education.
• Maintains regular attendance.

Skills

Bilingual (English/Spanish)

Customer service

Team player

Relationship building

Education

High School diploma or equivalent

Real estate/property management coursework; bachelor’s degree preferred

1 year housing/property management experience

Tools

MS Word

Excel

Property management software (Yardi preferred)

Job description

Metro West Housing Solutions is recruiting a bilingual Property Manager!

Metro West Housing Solutions is a leader in providing quality housing opportunities in the community. We are proud of our award-winning properties and highly rated programs and practices that provide homes and enrichment for those with low to moderate incomes. As a community focused agency, our culture at MWHS is based on respect and wellness of those within our organization and those we serve. We are currently recruiting for a bilingual Property Manager to join our team who values our agency's focus and organizational excellence.

POSITION SUMMARY:

Under the guidance and direction of the Portfolio Supervisor, the Property Manager is responsible for the day-to-day operation of the assigned apartment buildings according to the management plan all regulatory and investor requirements. Responsible for quality service to the residents and efficient operation of the building physically, economically, and socially. Provides direct supervision of Assistant Property Managers, Maintenance staff, Housekeepers and Groundskeepers. Supervisory duties include but are not limited to monitoring staff performance, providing training and feedback to assigned personnel, monitoring and verifying all time and attendance for assigned employees. This position may require bilingual language skills in English and Spanish.

The Candidate:

• A reliable team player with a passion for quality and customer service
• Ability to create and maintain strong, professional relationships with tenants and colleagues.
• A positive attitude and desire to learn and grow with our team.

Qualifications:

• High School diploma or equivalent required. College coursework or training in property or real estate management with a bachelor's degree preferred.

• Minimum of 1 year experience in Housing, or property management required.
• Computer experience including MS Word and Excel; property management software; Yardi preferred.
• Prefer prior Property Management supervisory experience.
• Experience managing Tax Credit properties.
• A valid driver's license and good driving record required.
• Bilingual language skills In Spanish and English required.

Core Responsibilities:

1. Oversees and directs the day-to-day operation of assigned properties.
2. Participates in the orientation and supervision of assigned staff. Ensures all staff provide high standards of customer care resulting in superior customer satisfaction.
3. Provides direct supervision of Assistant Property Managers, Maintenance staff, Housekeepers and Groundskeepers.
4. Develops and implements marketing and advertising plans to maintain optimum levels of occupancy.
5. Ensures that all leasing, certifications, recertifications and file audits are conducted in accordance with program requirements.
6. Maintains compliance documentation in accordance with applicable funding requirements. Obtains compliance approval for all new move-ins and re-certifications.
7. Manages the financial activities of the properties to accomplish objectives. Codes invoices and submits to central office for entry into A/P system.
8. Assists in preparation of annual property operating budget in conjunction with the Portfolio Supervisor. Monitors budget, analyzes variances, and implements corrective action.
9. Enforces leases, occupancy policies, company policies and procedures.
10. Resolves tenant concerns and complaints effectively in accordance with MWHS high standards for customer service.
11. Conducts physical inspections to ensure completeness and quality of work performed and the property is being maintained in accordance with program requirements and Federal, State, and local laws.
12. In conjunction with Portfolio Supervisor, initiates and oversees capital improvement projects to ensure the long-term viability of the development.
13. Follows and enforces all fair housing and local landlord and tenant laws and regulations.
14. Attends training for continued professional growth.
15. Encourages community development and makes referrals to and collaborates with Resident Services Coordinators.
16. Participates in affordable housing advocacy.
17. Ensures implementation of LEED green building operations and maintenance policies. Assist with sustainability-oriented activities and education.
18. Regular and consistent attendance required.

Equal Employment Opportunity:

Metro West Housing Solutions is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Metro West Housing Solutions conducts background checks in accordance with applicable federal, state, and local laws. As part of the hiring process, we may obtain a consumer report from a consumer reporting agency for employment purposes. This report may include information such as employment history, education, criminal history, and other relevant background information.

Any background check will be conducted only after a conditional offer of employment has been made, where required by law. Applicants will be provided with a separate disclosure and must provide written authorization before any consumer report is obtained.