Property Manager (53896)

RiseBoro Community Partnership; Brooklyn (AL); On-site; USD 70,000 - 92,000; Full time

Job summary

RiseBoro Community Partnership in Brooklyn, NY seeks a property management professional for a full-time role overseeing tenant services and building operations. You will engage tenants, coordinate lease renewals, and support maintenance and financial tasks to maintain high service standards.

The position requires a High School Diploma, strong communication skills, and the ability to work with diverse staff. LIHTC certification must be obtained within six months of hire.

Qualifications

• LIHTC certification required within six months of hire.
• Proficient with Microsoft Office Suite and Excel.
• Knowledge of Yardi program preferred.

Responsibilities

• Engage with tenants to resolve questions and maintain communication per policy.
• Assist in building operations including budget adherence, invoicing, rent collection, and turnover processes.
• Coordinate with Leasing Manager on renewals and liaise with Legal/Collections as needed.
• Provide support across operational emergencies and after-hours as required.

Skills

Spanish/English bilingual

Communication skills

Detail-oriented

Organized

MS Office

Yardi knowledge

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Job Details

Job Location: 217 WYCKOFF AVENUE - BROOKLYN, NY 11237Position Type: Full TimeSalary Range: $70,000.00 - $91,800.00 SalaryTravel Percentage: NoneJob Shift: Day ShiftJob Category: Nonprofit - Social Services

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Tenant EngagementEstablish consistent high-quality customer service with tenants across the portfolio; engage in professional dialogue with tenants to resolve their questions and concerns in a timely manner; Maintain consistent, open communication with tenants pursuant to the Communications Policy; ensures tenants know how to reach appropriate staff, and ensures all appropriate communications to tenants and staff are posted in buildings as needed, including during emergencies and service disruptions.Ensure timely completion of annual recertificationsRefer tenants for RiseBoro supportive services or benefit entitlement support upon requestMaintain tenant filesCoordinate with Leasing Manager to ensure timely completion and collection of lease renewalsFollow up with tenants on arrears 30 days past due by phone and letter; cooperates with Legal and Collections Department on other collections activities.
• Building OperationsEnsure that buildings are operating within budgetApprove invoices of less than $1000.00In older-adult buildings, collect rent payments.Assign work to maintenance staff as needed, in cooperation with Building Maintenance Supervisors Oversee turnover process to ensure vacant units are ready for occupancy within 30 days of vacancyPerform move in and move out walk-through apartment inspections with tenantsCoordinate with maintenance staff to ensure all code violations and other repair concerns at properties are clearedReview and submit Purchase Orders for any supplies or equipment needed in the buildingIdentify tenancy issues that may require legal referral and coordinate with the Legal DepartmentMaintain communication with management and compliance team during operational emergenciesOn occasion, be available to address emergencies that arise in their building outside of typical business hours
• Other duties as assigned

COMPETENCIES

• Minimum of 2 years of experience in property management
• Bilingual (Spanish/English) strongly preferred
• Excellent oral and written communication and interpersonal skills, including demonstrated ability to work well with varying levels of staff members
• Detail oriented
• Organized
• Ability to successfully manage multiple working relationships
• Affordable housing management experience preferred
• LIHTC certification required within six months of hire.
• Certified Housing Assistant Manager preferred
• Proficient with Microsoft Office Suite or related software; intermediate to advanced working knowledge in Microsoft Excel.
• Knowledge of Yardi program preferred

EDUCATION EXPERIENCE

High School Diploma

Qualifications

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.