Property Manager

Buccini Pollin Group; Wilmington (DE); On-site; USD 70,000 - 90,000; Full time

Job summary

Buccini Pollin Group is looking for a Residential Property Manager to oversee operational duties at their properties in Wilmington, DE. This role includes financial management, tenant relations, and maintaining property standards. The ideal candidate will have strong communication skills, property management experience, and a commitment to fostering a positive living environment for residents.

Qualifications

• 3+ years of proven, measurable property performance required.
• Must present a neat and professional image.
• Must be willing to be on call for building emergencies.

Responsibilities

• Complete required reports in a timely fashion.
• Oversee renewal retention and collections processes.
• Inspect all common areas to maintain peak appearance.

Skills

Communication

Organizational Skills

Sales Closing

Multi-tasking

Teamwork

Education

High School Education

CAM Certification (suggested)

Some College Experience (preferred)

Tools

Microsoft Office

MRI Software

Job description

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Residential Operations Manager at Buccini / Pollin Group

BPG Real Estate Services, LLC., a rapidly growing company, knows that our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed the expectations of our tenants, residents and clients. Formed in 1993, BPG is a privately-held, full-service real estate acquisition, development and management company with offices and properties in Washington DC, Wilmington, DE, Philadelphia, PA, and Baltimore, MD.

Despite the COVID-19 pandemic, ResideBPG was named a Finalist in the 2021 National Apartment Association (NAA) Best Places to Work awards, which recognize member organizations that foster a culture of collaboration, innovation and hard work. Further, the awards pay tribute to management companies and industry suppliers that have gone above and beyond to create safe and engaging work environments despite the challenges of the past year.

At BPG, giving our associates the BPG Experience is a top priority. Join us as a Residential Property Manager.

Job Title: Residential Property Manager

Job Purpose

The Residential Property Manager is responsible for obtaining and retaining occupancy for their assigned property. The person who assumes this role will also be responsible for administrative duties to include reviewing financial statements and analyzing revenue for the property. They will assist driving the team to reach the financial goals of the property.

Duties & Responsibilities

· Complete all required weekly, monthly, quarterly, and annual reports in a thorough and timely fashion. Administer office workflow in the most efficient and productive manner.

· Oversee and drive a high renewal retention rate and delinquency collections process.

· Become personally familiar with area comparables and retail/commercial businesses. Plan and attend a minimum of monthly happy hours for residents

· Work with Centralized Leasing to ensure that move-in process for new residents is a smooth transition. Complete move-in inspections with new residents and move-out inspections with residents that are vacating.

· Approve all invoices for goods and services. Ensure invoices are posted as received; adhere to the accounting calendar. Review Budget Comparison to ensure reoccurring contract invoices are posted accurately in the budget. Track invoices for the property to ensure that all invoices are received for work performed. Utilize and understand the accounts payable system and instruct all office personnel in its use.

· Adhere to budget constraints and execute necessary adjustments relating to income and expense. Active participation in budget process, as necessary.

· Recognize reoccurring contracts expirations; work with the Director of Facilities and submit new contracts to VP of Residential Operations or SVP of Residential Operations.

· Maintain strict rent and NSF collection program, using company policy and legal limitations. Maximize fair security deposit deductions from vacating residents, walking all move-outs, and assigning legal deposit deductions. Be thoroughly familiar with the on-site rent-roll accounting system to perform, instruct and correct all functions as needed. Represent the Property in legal matters regarding resident issues.

· Maintain safety and/or OSHA compliance. Review status of daily Property maintenance needs with Maintenance Supervisor, including scheduling of make-readies and staff work assignments.

· Administer the company policies and procedures as they pertain to the site operations. This includes but is not limited to the On-Site Accounting, Operations, Maintenance and Human Resource Policy Manuals.

· Physically inspect all common areas of the Property to ensure its peak readiness and appearance taking immediate action to unsatisfactory appearance problems.

· Foster a positive working environment for all office staff, Maintenance staff, residents, etc.

· Perform other reasonable duties as assigned.

Qualifications

· Must present a neat, professional, and positive image at all times.

· Superior communication and organizational skills required.

· Assertive character traits with the ability to close sales.

· Must be willing to be on call for building emergencies.

· Ability to multi-task in a fast-paced environment and be detail oriented with procedures and paperwork.

· Must be able to work well in a team environment.

Education

· CAM certification is suggested. CPM a plus.

· A high school education required.

· Some college experienced preferred.

Experience

· 3+ years of proven, measurable property performance.

· Working knowledge of Microsoft Office products, MRI software experience a plus.

Physical Requirements

· Requires standing, walking, and sitting.

· Requires frequent operation of office equipment, such as a computer, printer/copy machine, telephone, etc.

· Occasional stretching and / or bending to access file cabinets, office equipment, etc.

Direct Reports

Property Administrator

Statement of Notices

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Hospitality

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