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Property Manager
Full Time East Greenbush, NY, US
4 days ago Requisition ID: 1223
Salary Range: $24.00 To $27.25 Hourly
Job Summary
The Property Manager I performs responsibilities related to property oversight and daily operations for an apartment community with 134 units. This includes managing apartment rentals, move-ins, and lease renewals at the apartment property as well as ensuring the property’s financial, operating, and resident service goals are met.
Responsibilities Include: (but are not limited to)
- Leasing :
- Advanced knowledge of Leasing Practices
- Thorough knowledge of Fair Housing Act
- Advanced Knowledge of Lease Terms and Landlord/Tenant Law
- Advanced Knowledge of Eviction & Collection Processes
- Takes the lead by taking on a proactive approach to customer service and resolving resident complaints
- Acts as a liaison between residents and maintenance staff to ensure maintenance requests are corrected in a timely and professional manner
- Manages the collection of monthly rents and other income
- Monitors delinquency and takes remedial steps to collect through communication and actions
- Understanding of economic impacts of days vacant and turnover
- Understanding of revenue growth through market rent, renewal rent, concessions, upsells, ancillary income
- Understanding of Credit Risk based on applicant qualifying guidelines
- Ability to manage delinquency through outreach effort
- Ability to complete weekly/monthly reports and knowledge of how the information collected is applied when making business decisions
- Oversees all marketing efforts, monitoring traffic, and pursuing resident leads and opportunities
- Qualifies prospective residents and secures appointments
- Meets prospects and shows apartments in an enthusiastic manner, emphasizing selling points, and creating a sense of urgency
- Proactively trains, motivates, and supervises all site staff to achieve operational goals
- Demonstrates an advanced ability related to Performance Management; including, but not limited to: celebrating successes, providing corrective action to performance opportunities, holding staff accountable, and communicating goals and deadlines to the team
- Thorough knowledge and the ability to effectively communicate and uphold the policies and procedures of the Company
- Oversees projects by keeping residents updated and inform and works closely with Maintenance Supervisor
- Property Oversight :
- Regularly inspects the apartment buildings, grounds, and vacant units
- Coordinates with maintenance staff and contractors and vendors to complete repairs
- Completes reports that includes property information such as traffic, occupancy, work orders, vacancy days, capital improvement, property walk through/inspections
- Other duties as assigned
Required Skills and Experience
- Minimum of three (3) years of supervisory experience
- Minimum of four (4) years property management experience or equivalent
- Excellent interpersonal skills and the ability to negotiate, listen and manage prospect/resident relations
- Excellent organizational, planning and multitasking skills
- Advanced knowledge of Microsoft Word, Excel, and Outlook
- Ability to be at work regularly and on time
- Must have valid driver’s license & clean driving record
- Reliable transportation required
- Ability to work weekends or extended hours as required
Other Preferred Skills & Qualifications including but not limited to
- Property Management Software Experience (Timberline, Yardi, Real Page etc.)
Physical Requirements
- Extensive computer and phone work
- Frequent standing, walking and bending, in addition to periods of extensive sitting