Property Manager

Ciprani Team; Philadelphia (Philadelphia County); On-site; USD 45,000 - 55,000; Full time

Job summary

A high-volume property management office in Philadelphia seeks a Property Manager / Client Care Coordinator. This role involves managing tenant communication, coordinating workflows, and providing backend support for rental properties. Ideal for organized individuals eager to learn, with a focus on maintaining smooth operations in a fast-paced environment.

Benefits

Health care plan

401(k) plan

Supportive and collaborative work environment

One work-from-home day per week after 6 months

Flexible daily start times after 90 days

Qualifications

• Strong organizational and communication skills required.
• Eagerness to learn new tools and processes.

Responsibilities

• Coordinate communication between tenants, vendors, and team members.
• Handle incoming maintenance requests with urgency.
• Support monthly cycles including move-ins and new client onboarding.

Skills

Organizational Skills

Communication

Customer Service

Problem Solving

Tools

Google Workspace

Job description

Do you love staying organized, solving problems, and being the person others count on to keep things running smoothly? Are you energized by fast-paced environments, tight systems, and a team that works together to handle high volume with excellence? If that sounds like you, keep reading.

A high-volume property management office in the Philadelphia region is looking for a Property Manager / Client Care Coordinator to join their in-office operations team. In this role, you’ll handle tenant communication, coordinate property-related workflows, and provide backend support for a portfolio of single- and multi-family rental homes. You won’t be out in the field — instead, you’ll be at the center of the action: managing move-ins and move-outs, assisting with new client onboarding, troubleshooting problems, and ensuring daily operations run smoothly.

Experience in property management is helpful but not required — we’re happy to train someone who is organized, driven, and eager to learn.

Compensation

• Salary Range: $45,000 – $55,000, based on experience
• Health care plan
• 401(k) plan
• Supportive and collaborative work environment
• One work-from-home day per week after 6 months
• Flexible daily start times after 90 days, as long as the hours are covered

Responsibilities

1. Coordinate communication between tenants, vendors, and internal team members
2. Handle incoming maintenance requests with urgency and professionalism
3. Support monthly cycles, including move-ins, move-outs, and new client onboarding
4. Communicate with vendors, schedule repairs, and manage project timelines
5. Track property statuses and ensure checklist completion
6. Enter and update accurate information in internal systems and Google Workspace
7. Attend internal team meetings and help improve operational workflows
8. Respond to tenant and client inquiries to ensure high satisfaction
9. Support the maintenance team with scheduling and documentation tasks

Qualifications & Requirements

• Strong organizational and communication skills
• Eagerness to learn new tools, processes, and systems
• Ability to manage multiple tasks and deadlines in a busy environment
• Tech-savvy with basic knowledge of Google Workspace (Docs, Sheets, etc.)
• Customer service mindset: responsive and professional
• Valid driver’s license (occasional site visits may be required)

Who You Are

• You like being busy and thrive in a fast-paced office setting
• You’re known for your follow-through, attention to detail, and reliability
• You love solving problems and helping others
• You’re a team player with a positive attitude
• You don’t need experience — just a great work ethic, a willingness to learn, and a love for getting things done right