Property Manager

SATELLITE AFFORDABLE HOUSING ASSOCIATES; Oakland (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

medical benefits

dental and vision coverage

401(k) retirement plans

FSA

family planning assistance

mental health support

life insurance

long-term disability (LTD) insurance

supplemental life insurance

identity theft and legal services

commuter benefits

time off accrual

paid holidays

Job summary

SATELLITE AFFORDABLE HOUSING ASSOCIATES is seeking a full-time Property Manager to oversee operations at Madison at 14th Street Apartments in Oakland, CA. This role focuses on tenant relations, budgetary oversight, and coordination with service and maintenance teams to ensure high-quality property management.

The position requires supervisory experience, knowledge of affordable housing programs, and strong communication skills, with a typical 40-hour workweek from 8:30am to 5:00pm.

Qualifications

• Experience with affordable housing programs (Tax Credit, HUD, Section 8) is strongly preferred.
• Minimum one year of supervisory experience is required.
• Excellent communication and organizational skills; ability to manage multiple tasks.

Responsibilities

• Supervise the Assistant Property Manager and coordinate with the Service Coordinator and Maintenance Technician.
• Address tenant-related issues and property activities in collaboration with on-site staff.
• Assist in budgeting and financial reporting related to property management.

Skills

Critical thinking

Conflict de-escalation

Verbal presentation

Written communication

Interpersonal skills

Education

COS/CTCS certification

Tools

MS Office

Yardi

Job description

Job Details

Job Location: Madison at 14th St Apts - Oakland, CA 94612, Position Type: Full-Time: 40 hours/week, Salary Range: $31.25 - $36.05 Hourly, Job Shift: M-F 8:30am - 5:00pm,

Location

This position will work at Madison at 14th Street Apartments in Oakland, CA.

Benefits/Perks

• medical benefits
• dental and vision coverage
• 401(k) retirement plans
• healthcare flexible spending account (FSA)
• family planning assistance
• mental health support
• life insurance
• long-term disability (LTD) insurance
• supplemental life insurance
• identity theft and legal services
• commuter benefits
• time off accrual
• paid holidays

About SAHA

Satellite Affordable Housing Associates (SAHA) is a nonprofit housing development organization with over 50 years of experience throughout the Bay Area for low-income families, seniors, and people with special needs including those experiencing homelessness. SAHA begins from the idea that every person deserves a home; our work is inspired by our commitment to create a more just society that promotes the health, security, and personal development of all people regardless of their financial means.

Qualifications

Education and/or Experience:

• Experience or knowledge of affordable housing programs is strongly preferred (e.g. Tax Credit, HUD, Section 8).
• Affordable housing and/or property management experience is strongly preferred.
• Minimum one (1) year of supervisory experience is required. Relevant informal supervisory or leadership experience may satisfy this requirement.

Abilities and Attributes

• Critical thinking and problem solving skills required.
• Exercises common sense, good judgment, consistency and self-control in day-to-day contact with residents and in other business-related matters.
• Promotes harmonious relations among residents, staff, vendors, and persons of the larger community.
• Must be able to de-escalate and resolve conflict with residents and staff if needed.
• Ability to work well with individuals from diverse socio-economic and ethnic backgrounds.
• Strong verbal presentation skills with the ability to speak effectively before groups of residents and/or staff.
• Strong written communication skills with the ability to write routine reports and correspondence.
• Strong computer skills in MS Office (Excel, Word and Outlook). Knowledge of Yardi desirable but not required.
• Ability to read and interpret documents such as Emergency Management Systems, including safety rules, operating maintenance instructions, and procedure manuals.
• Knowledge of landlord-tenant law and procedures with ability to comprehend HUD manuals and industry publications.
• Knowledge of building maintenance systems.
• High attention to detail and strong organizational skills with the ability to perform multiple functions simultaneously in a timely manner.
• Must be able to receive & follow through on verbal information/instructions over the phone, via e-mail and in person as supervisor & management is not on site.
• Must be able to be aware of the sounds made by emergency equipment and take appropriate action.
• Must be able to detect foreign/unpleasant odors while walking through buildings, such as a natural gas leak.
• Must have reliable means of transportation to travel between properties as necessary to carry out duties and responsibilities associated with position.
• This position requires initiative and follow-through on all tasks.

Certifications or Licenses

• Certified Occupancy Specialist (COS) and/or Certified Tax Credit Specialist depending on property and regulatory structure or attainment of within six (6) months of hire. SAHA will provided certification training.

Supervisory Responsibilities

Supervises the Assistant Property Manager. Works collaboratively with the on-site Service Coordinator and Maintenance Technician on tenant-related issues and property activities; however, these positions do not report directly to this role.

Mathematical Skills

• Ability to add, subtract, multiply and divide, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent.
• Experience in preparing budgets a plus. Willingness to learn to prepare annual budgets is essential, training is provided.

Physical Demands

• Frequent and daily use of computer.
• Approximately 40% of the job is done sitting, 30% standing, and 30% walking. Frequent and daily walking, stooping, bending, squatting (to retrieve files or pick up debris). Climbing stairs, walking on uneven ground, and reaching at, below, or above shoulder level.
• Frequent face-to-face interactions with residents, staff, and visitors. Must speak clearly and articulate with extreme accuracy to provide directions, talk on the phone, etc.
• Occasionally may lift and push items up to 25 lbs, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops. Must occasionally withstand heights up to the number of stories in the building. Property Manager must be able to independently get to all areas of the property (including roof).
• Requires the ability to see, smell and hear.

Work Environment

• This job is mainly conducted in an apartment complex where noise and temperature variations are minimal.
• Work is performed inside approximately 75 percent of the time. Inspections, tours, deliveries, etc., may be performed, in part, outside.
• May be exposed to loud noises during emergencies.
• Expected to handle irritate, belligerent, or upset residents or visitors with calmness, diplomacy, and good social skills.
• May occasionally be exposed to blood or other bodily fluids/excretions. Safety measures are in place and training will be provided.
• May be exposed to hazardous materials such as paints, cleaners, or other janitorial/maintenance materials.