Property Manager

Medyaf; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with company matching

Paid time off

Job summary

Medyaf is seeking a Property Manager to oversee a portfolio of short-term rental properties. You will coordinate maintenance, guest inquiries, turnovers, and work closely with owners to optimize occupancy and revenue.

The role emphasizes operational excellence, vendor management, and ensuring guest-ready properties. You will report on performance and compliance while maintaining high standards across a growing portfolio.

Qualifications

• 3-5 years of experience in property management, hospitality, or real estate.
• Experience managing short-term rental or residential properties.
• Proven ability to handle guest inquiries professionally.

Responsibilities

• Property Oversight: Manage daily operations of a portfolio of short-term rental properties.
• Guest Communication: Respond to guest inquiries promptly to ensure a seamless experience.
• Maintenance Coordination: Schedule and oversee routine maintenance and repairs with vendors.
• Property Turnovers: Manage cleaning and turnover between stays with fresh linens and supplies.
• Financial Reporting: Monitor expenses and income; report on occupancy and revenue.
• Compliance & Safety: Ensure properties meet local regulations and safety standards.
• Property Optimization: Work with owners to improve occupancy and guest satisfaction.
• Vendor Management: Build relationships with local service providers for repairs and services.

Skills

Guest management

Organizational skills

Problem solving

Tech-savvy

Vendor management

Communication

Tools

Property management software

CRM systems

Job description

Our Company

Medyaf is reshaping the property management landscape, offering end-to-end rental management solutions that allow property owners to maximize their income and provide unforgettable guest experiences. Headquartered in the U.S., we serve clients across North America and the Middle East, providing world-class property marketing, maintenance, and customer support services.

At Medyaf, we combine technology-driven solutions with human expertise to make property ownership stress-free and profitable. From handling guest bookings to maintaining properties, our team of dedicated professionals ensures seamless operations that lead to high client satisfaction. Our commitment to innovation, excellence, and personalized service makes Medyaf a trusted partner for property owners looking to thrive in the short-term rental market.

As we continue to grow, we invite passionate and skilled individuals to join our team. Medyaf fosters a supportive, inclusive, and collaborative environment that empowers employees to grow, innovate, and deliver exceptional results.

Job Overview

As a Property Manager at Medyaf, you will be responsible for the day-to-day management and upkeep of a portfolio of short-term rental properties. This role is key to ensuring the smooth operation of each property and maintaining the highest standards for guest experience and property condition. You will coordinate with maintenance teams, manage guest inquiries, and oversee property turnovers, ensuring each property is guest-ready at all times. You’ll work closely with property owners to meet their goals and optimize rental performance.

Key Responsibilities

• Property Oversight: Manage the daily operations of a portfolio of short-term rental properties, ensuring they are well-maintained, guest-ready, and operating efficiently.
• Guest Communication: Act as the main point of contact for guest inquiries, providing timely and professional responses to ensure a seamless guest experience.
• Maintenance Coordination: Schedule and oversee routine maintenance and repairs, working with vendors and contractors to ensure any property issues are resolved promptly.
• Property Turnovers: Manage cleaning and property turnover between guest stays, ensuring that each property is prepared for new arrivals with fresh linens, restocked supplies, and a clean, welcoming environment.
• Financial Reporting: Monitor property expenses and income, providing regular reports to property owners on property performance, occupancy, and revenue.
• Compliance & Safety: Ensure that all properties comply with local regulations, safety standards, and insurance requirements.
• Property Optimization: Work with property owners to identify opportunities for improving guest satisfaction, occupancy rates, and overall property performance, such as adding new amenities or upgrading property features.
• Vendor Management: Build relationships with local service providers for landscaping, pest control, and repairs to ensure that all maintenance and services are handled efficiently.

Qualifications

• Experience: 3-5 years of experience in property management, hospitality, or real estate, with a focus on short-term rentals or residential properties.
• Guest Management: Proven ability to manage guest relationships and handle guest inquiries or issues in a professional manner.
• Organizational Skills: Strong ability to manage multiple properties, tasks, and vendors simultaneously, ensuring that all responsibilities are met on time.
• Problem Solving: A proactive approach to identifying and resolving property or guest-related issues, ensuring smooth operations.
• Tech-Savvy: Experience using property management software, CRM systems, and basic project management tools. Familiarity with Airbnb, VRBO, and Booking.com platforms is a plus.
• Flexibility: Willingness to work in a fast-paced environment and adapt to the evolving needs of short-term rental properties.
• Communication Skills: Excellent written and verbal communication skills to interact with guests, vendors, and property owners effectively.

What We Offer

• Competitive Salary: Based on experience, with performance-based bonuses.
• Comprehensive Benefits: Health, dental, and vision coverage, as well as a 401(k) plan with company matching.
• Work-Life Balance: Generous paid time off, including vacation, sick leave, and holidays.
• Professional Development: Opportunities for career advancement and learning within the growing field of property management.
• Collaborative Environment: Join a dynamic, supportive team committed to providing the best in property management services.