Property Manager

Asset-Management-; North Charleston (SC); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Avalon Apartments and The Row at Forest Hills Apartments in North Charleston, SC, are seeking a highly organized Property Manager to oversee two communities, optimize occupancy and financial performance, and lead a customer-focused team. You will supervise leasing, maintenance, and service coordination, while driving resident engagement and revenue growth.

The role requires 3+ years in multi-family management, SC real estate license, and proficiency in OneSite or similar software.

Qualifications

• Minimum 3 years of property management experience with tenant relations and maintenance management.
• Licensed by the South Carolina Real Estate Commission.
• Proficiency in property management software and MS Office.
• Strong communication and organizational skills.

Responsibilities

• Oversee day-to-day operations of two apartment communities.
• Manage leasing, rent collection, and occupancy goals.
• Coordinate maintenance, service requests, and capital projects.
• Provide exceptional customer service to prospects and residents.
• Prepare reports and manage administrative tasks.

Skills

Customer service

Property management

Lease/sales

Communication

Organizational skills

Microsoft Office

Education

Bachelor’s degree (preferred)

Tools

OneSite PM software

Job description

PROPERTY MANAGERAvalon Apartments and The Row at Forest Hills Apartments – North Charleston, SC 29418Salary: $70,000 per yearWe are seeking a highly organized and customer-focused Property Manager to oversee the day-to-day operations of two apartment communities. The ideal candidate will have a strong background in multi-family operations and customer relationship management, along with the ability to manage multiple tasks simultaneously. The successful candidate will be responsible for ensuring the smooth operation of the property, managing relationships with the team, resident engagement, and financial performance.ResponsibilitiesAnswer phone calls in a warm and welcoming manner.Prepare and plan yourself and your team daily, weekly, monthly to achieve and maintain occupancy and income goals.Follow policy and procedure related marketing and leasing efforts to meet set goals.Manage the overall operation of the community, ensuring that all facilities are maintained and available to residents.Follow policy and procedure to effectively manage service requests, make ready initiatives, routine maintenance, and capital projects when necessary.Coordinate with property leasing and sales teams to ensure seamless resident transitions.Provide exceptional customer service, responding promptly to prospect and resident inquiries.Conduct routine unit and property inspections to ensure standards of cleanliness, safety, and maintenance are met.Manage office supplies and inventory, ensuring that the office is well-stocked and efficient.Provide administrative support to the property leasing and sales teams, including preparing reports and managing correspondence.QualificationsProven experience in multi-family property management with a focus on financial performance and legendary customer service.Strong background in property leasing, sales, and customer relationship management.Excellent communication and conflict management skills.Ability to work independently and as part of a team.Proficiency in Onesite or similar property management software.Experience with administrative tasks, including preparing reports and managing correspondence.Excellent phone etiquette and customer service skills.Ability to meet reporting deadlines.Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.Job Type: Full-timeBenefits401(k)Health insuranceLife insuranceDental insuranceVision insurancePaid time offSchedule8 hour shiftDay shiftMonday to FridayWeekends as neededOn callExperienceCustomer service: 5 years (Required)License/CertificationDriver's License (Required)Ability to Commute (Required)North Charleston, SC 29418Work Location: In personRequired Education:A Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred. Equivalent work experience in property management may be considered in lieu of formal education.Required Experience:Must have a minimum of 3 years of experience in property management, demonstrating a strong understanding of property operations, tenant relations, and maintenance management.Must be licensed by the South Carolina Real Estate Commission, ensuring compliance with state regulations and standards.Proven track record of managing residential or commercial properties, showcasing the ability to maintain high occupancy rates and tenant satisfaction.Required Skills and Abilities:Exceptional interpersonal and communication skills to effectively interact with tenants, guests, and team members, fostering a positive community atmosphere.Strong organizational and multitasking abilities to efficiently manage daily operations, including leasing, rent collection, and property maintenance.Proficiency in property management software and Microsoft Office Suite to streamline administrative tasks and maintain accurate records.Ability to analyze financial statements and budgets to optimize property performance and profitability.Problem-solving skills to address and resolve tenant issues promptly and professionally, ensuring a high level of customer service.Knowledge of local, state, and federal regulations related to property management to ensure compliance and mitigate risk.Strong leadership skills to manage and motivate a team, ensuring alignment with company goals and standards.Detail-oriented approach to ensure all aspects of property management are handled with precision and care.