Property Manager

Asset Management & Consulting Serv; North Charleston (SC); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Avalon Apartments and The Row at Forest Hills Apartments in North Charleston, SC are seeking a highly organized Property Manager to oversee two apartment communities. You will manage day-to-day operations, engage residents, and drive occupancy and financial performance.

The role requires multi-family experience, strong customer service, and proficiency with property management software. This is a full-time, in-person position with benefits.

Qualifications

• Minimum 3 years of multi-family property management experience.
• Strong leasing, tenant relations, and maintenance management background.
• Excellent communication and conflict-resolution skills.
• Ability to work independently and as part of a team.
• Proficiency with property management software and Microsoft Office.
• Knowledge of applicable local/state/federal regulations in property management.
• Proven track record of achieving occupancy and revenue goals.

Responsibilities

• Answer calls warmly and professionally.
• Plan and execute daily/weekly/monthly activities to maintain occupancy and income goals.
• Leverage marketing and leasing processes to achieve targets.
• Oversee day-to-day operations and maintain facilities for residents.
• Coordinate service requests, make-ready initiatives, and capital projects.
• Work with leasing and sales teams to ensure smooth resident transitions.
• Provide top-notch customer service and respond promptly to inquiries.
• Conduct routine inspections to ensure cleanliness, safety, and maintenance standards.
• Manage office supplies, inventory, and reporting.
• Support leasing and sales teams with administrative tasks and reports.

Skills

Property management

Customer service

Communication

Leadership

Teamwork

Education

Bachelor's degree in Business Administration, Real Estate, or related field

Tools

OneSite

Job description

Job DetailsJob Location: SC Avalon Apartments - North Charleston, SC 29418Position Type: Full TimePROPERTY MANAGER

Avalon Apartments and The Row at Forest Hills Apartments – North Charleston, SC 29418

Salary: $70,000 per year

We are seeking a highly organized and customer-focused Property Manager to oversee the day-to-day operations of two apartment communities. The ideal candidate will have a strong background in multi-family operations and customer relationship management, along with the ability to manage multiple tasks simultaneously. The successful candidate will be responsible for ensuring the smooth operation of the property, managing relationships with the team, resident engagement, and financial performance.

Responsibilities

• Answer phone calls in a warm and welcoming manner.
• Prepare and plan yourself and your team daily, weekly, monthly to achieve and maintain occupancy and income goals.
• Follow policy and procedure related marketing and leasing efforts to meet set goals.
• Manage the overall operation of the community, ensuring that all facilities are maintained and available to residents.
• Follow policy and procedure to effectively manage service requests, make ready initiatives, routine maintenance, and capital projects when necessary.
• Coordinate with property leasing and sales teams to ensure seamless resident transitions.
• Provide exceptional customer service, responding promptly to prospect and resident inquiries.
• Conduct routine unit and property inspections to ensure standards of cleanliness, safety, and maintenance are met.
• Manage office supplies and inventory, ensuring that the office is well-stocked and efficient.
• Provide administrative support to the property leasing and sales teams, including preparing reports and managing correspondence.

Qualifications

• Proven experience in multi-family property management with a focus on financial performance and legendary customer service.
• Strong background in property leasing, sales, and customer relationship management.
• Excellent communication and conflict management skills.
• Ability to work independently and as part of a team.
• Proficiency in Onesite or similar property management software.
• Experience with administrative tasks, including preparing reports and managing correspondence.
• Excellent phone etiquette and customer service skills.
• Ability to meet reporting deadlines.
• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.

Job Type: Full-time

Benefits

• 401(k)
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Paid time off

Schedule

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed
• On call

Experience

• Customer service: 5 years (Required)

License/Certification

• Driver's License (Required)

Ability to Commute (Required)

• North Charleston, SC 29418

Work Location: In person

QualificationsRequired Education:

• A Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred. Equivalent work experience in property management may be considered in lieu of formal education.

Required Experience:

• Must have a minimum of 3 years of experience in property management, demonstrating a strong understanding of property operations, tenant relations, and maintenance management.
• Must be licensed by the South Carolina Real Estate Commission, ensuring compliance with state regulations and standards.
• Proven track record of managing residential or commercial properties, showcasing the ability to maintain high occupancy rates and tenant satisfaction.

Required Skills and Abilities:

• - Exceptional interpersonal and communication skills to effectively interact with tenants, guests, and team members, fostering a positive community atmosphere.
• - Strong organizational and multitasking abilities to efficiently manage daily operations, including leasing, rent collection, and property maintenance.
• - Proficiency in property management software and Microsoft Office Suite to streamline administrative tasks and maintain accurate records.
• - Ability to analyze financial statements and budgets to optimize property performance and profitability.
• - Problem-solving skills to address and resolve tenant issues promptly and professionally, ensuring a high level of customer service.
• - Knowledge of local, state, and federal regulations related to property management to ensure compliance and mitigate risk.
• - Strong leadership skills to manage and motivate a team, ensuring alignment with company goals and standards.
• - Detail-oriented approach to ensure all aspects of property management are handled with precision and care.