Property Manager

Services for the UnderServed; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Services for the UnderServed (S:US) seeks a Property Manager to oversee affordable housing units in a renovated building on West 45th Street and support up to six additional properties across the Bronx, Manhattan, and Brooklyn.

Under supervision of the Director of Housing Compliance, you will manage leasing, LIHTC and subsidy certifications, rent rolls, and regulatory reporting, ensuring HQS compliance and strong tenant relations.

Qualifications

• High School Diploma or equivalent plus 3+ years in supportive housing, affordable housing, landlord/tenant legal affairs, property management, or asset management.
• Demonstrated knowledge of LIHTC programs.
• Excellent written and oral communication skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Process admissions applications for subsidized programs (HRA, HUD, etc.).
• Coordinate unit showings and collect documentation for compliance.
• Lead monthly rent roll generation and reporting to HRA.
• Prepare leasing documents and LIHTC/subsidy certifications.
• Process move-ins/move-outs and maintain records.
• Inspect units and ensure HQS compliance.

Skills

Strong communication skills

Teamwork

Independent worker

Tenant relations

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Min USD $70,000.00/Yr. Max USD $75,000.00/Yr.

Position Overview

Under the supervision of the Director of Housing Compliance, the Property Manager oversees affordable housing units in a newly renovated building on West 45th Street and provides leasing and compliance support for two to six additional affordable housing properties owned by S:US. These properties may be located in the Bronx, Manhattan and or Brooklyn and are funded by the New York State Office of Mental Health (OMH), The U.S. Department of Housing and Urban Development (HUD), The New York City Department of Housing Preservation and Development (HPD), The New York City Human Recourses Administration (HRA) and other public agencies. The buildings serve low-income individuals and include office space for on-site program staff who provide supportive services. The Property Manager plays a critical role in ensuring the efficient day-to-day operation of the properties, serving as the primary point of contact for tenants and ensuring compliance with all applicable regulatory and funding requirements. The Property Manager will need to work closely with numerous staff members and teams, including the Program Director and other social service staff at the buildings.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Process applications for admissions into subsidized programs including but not limited to HRA, OASAS SPC, HUD SPC, HASA, NYCHA.
• Support building lease-up efforts by coordinating and conducting unit showings, guiding applicants through the process and collecting required documentation to ensure compliance with program requirements.
• Lead the monthly rent roll generation and submission process to HRA, ensuring regulatory compliance, data accuracy, and timely reporting.
• Prepare leasing and licensing documents and perform Low-Income Housing Tax Credit (LIHTC) and subsidy income certifications, as required by funding sources.
• Process tenant move-ins and move-outs in accordance with regulatory and organizational procedures.
• Maintain complete and accurate leasing, tenant and LIHTC records.
• Perform income recertifications for LIHTC and other subsidy programs as required.
• Process rent stabilized leases in compliance with applicable laws and regulations.
• Maintain vacancy information and reporting as required by investors, syndicators, and monitoring agencies.
• Ensure the property’s filing systems are maintained, including tenant, applicant, accounting, vendor and contract files.
• Inspect apartments for move-in condition (pre-inspection) and turnover status.
• Directs annual unit inspection and annual recertification of residents ensuring compliance Housing Quality Standards (HQS).

RESIDENT RELATIONS

• Notify residents of issues affecting their tenancy in a timely and professional manner.
• Respond to resident inquiries and requests related to property management.
• Collaborates with Support Services staff to monitors landlord-tenant relations and mediates disputes when necessary.
• Review rent records on monthly basis to identify and address payment issues.

PROGRAM INTERFACING

• Meet with Program staff on weekly basis to review program/property management issues.
• Work with Program staff to prepare and submit reports to agencies.

#HPSUS

Qualifications

REQUIREMENTS

• High School Diploma or equivalent plus three (3) or more years’ experience in supportive or behavioral health housing, affordable housing, landlord/tenant legal affairs, property management, or asset management.
• Demonstrated knowledge of Low-Income Housing Tax Credit (LIHTC) programs.
• Strong written and oral communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications, including Word, Excel and Outlook.
• Excellent interpersonal skills, with the ability to work effectively with tenants, staff, and external agencies.

Company Overview

Experience using Yardi or similar property management software preferred.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on Benefits Page and see how S:US invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws.

S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

ID 2026-18941