Property Manager

The Salvation Army USA Western Territory; Los Angeles (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

2-bedroom apartment + utilities

Paid Time Off (PTO)

Full medical and dental benefits

Retirement / 403b option

Job summary

The Salvation Army USA Western Territory is seeking a Property Manager for Silvercrest Lake View Terrace, Sylmar, CA. This on-site role requires living on-site and managing day-to-day operations of a subsidized housing community.

Responsibilities include inspections, tenant certification, vendor management, safety, and on-call support. Must have HUD Section 8 knowledge, MORs/REAC familiarity, and strong communication skills. On-site unit residency is required.

Qualifications

• Excellent verbal and written communication skills required.
• Intermediate or above computer skills required.
• Must have experience with HUD policies for Section 8 multi-family housing, MORs and REAC inspections.
• Experience with senior housing is preferred.

Responsibilities

• Implement building management procedures per Silvercrest SOPs and Salvation Army policies.
• Manage daily/weekly/monthly schedules: inspections, tenant certification/recertification, vendor selection, turnover and re-leasing, safety, and grounds maintenance.
• Oversee day-to-day loss prevention, risk, safety, and maintenance activities.
• Maintain standard Silvercrest office hours and be on-call for emergencies.
• Maintain complete resident and property records.
• Coordinate with local Salvation Army officers and report as required.
• Represent The Salvation Army professionally with residents, vendors, and staff.
• Handle disputes with calm, tact, and diplomacy.

Skills

Excellent verbal and written comms

Computer skills (intermediate+)

On-site availability

Customer service

Tools

One Site management software

Job description

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Job: Property Manager

Status: Full-Time

Location: Lake View Terrace Silvercrest in Sylmar, CA

Salary Range: $24.00-$26.00 per hour

Perks: 2-bedroom apartment+ utilities, Paid Time Off, Full Medical and Dental Benefits, Retirement / 403b option

This position requires on-site residency. This means that you will be expected to live on-site where the job is located. Unless otherwise agreed upon, failure to reside on-site will result in separation from the company. This is a serious requirement, and compliance is expected.

Responsibilities:

• Implements the procedures and tasks of building management as outlined in Silvercrest Operating Procedures Manual and Salvation Army policies.
• Responsible for the daily, weekly, monthly, quarterly and annual schedule of work in the areas of property inspection and preventive maintenance, tenant certification and recertification, vendor selection, and small contracting, unit turn-over and re-leasing, building and grounds safety, property appearance, staff training, and evaluation.
• Responsible for direct day-to-day activities of loss prevention, risk management, safety/security, and maintenance.
• Maintains standard Silvercrest Office Hours, provides availability for after-hour emergencies and participates in on-call responsibilities.
• Maintains complete and accurate property and resident files and records.
• Communicates and coordinates regularly with local Salvation Army officers.
• Provides records and reports as required by the supervisor in an accurate and timely fashion.
• Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors, and Salvation Army staff.
• Exercises common sense, good judgment, and self-control in contact with residents, staff, vendors.
• Expected to handle complaining, belligerent, or upset residents, guests, or visitors graciously with calmness, tact, and diplomacy.
• Possesses valid driver's license, vehicle insurance and reliable transportation. Driving duties include driving a TSA vehicle and/or a personal vehicle for TSA business purposes.
• Will be responsible for after-hours on-call duty.
• Will be required to perform other duties as assigned/requested by Silvercrest Management.

Qualifications

Experience

• 3 - 4 years: At least 3-4years' experience in affordable housing in the subsided housing sector. (required)
• Must be experienced and knowledgeable of HUD policies regarding Section 8 Multi-Family Housing, and experience with MORs and REAC inspections. (required)
• Experience working with the Senior Community preferred. (preferred)
• Working knowledge of One Site management software or equivalent a plus. (preferred)
• Excellent verbal and written communication skills. Intermediate or above computer skills required. (required)
• Must occupy the on-site unit and be available for on-call emergencies. (required)

Licenses & Certifications

• Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.