Property Manager

West Coast Self-Storage; Ferndale (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)/Roth with matching funds

Paid time off

Profit sharing

Employee discount

On the job training

Promotion opportunities

Job summary

West Coast Self-Storage is seeking a customer-focused Property Manager for the Ferndale, WA facility. You will oversee daily operations, engage customers, and drive leasing while ensuring the property is maintained to our standards.

The role is full-time, Tue-Sat, 9:45am–6:15pm, with monthly and quarterly bonus potential and a comprehensive benefits package including health, life, and retirement plans.

Qualifications

• Retail Sales, Cash Management and Customer Service experience.
• Ability to self-manage while working independently to achieve team objectives.
• Ability to work weekends and some holidays (required).
• Basic computer skills and MS Office (Excel/Word/Outlook).

Responsibilities

• Provide exceptional customer service assessing storage needs (in person, phone, web).
• Create store plan to hit budget monthly and annually.
• Web pricing and discount management.
• Maintain facility to West Coast’s Clean & Operational standards.
• Manage vendors and CapEx projects.
• Drive auction process.
• Show units and guide leasing process.
• Balance cash drawer and petty cash.

Skills

Retail Sales

Cash Management

Customer Service

Independent Work

Tools

Excel

Word

Outlook

Job description

Are you an experienced customer service and sales professional looking to take the next step in your career? West Coast Self-Storage is seeking a driven and personable full-time Property Manager to join our team at our Ferndale location.

In this exciting role, you'll have the opportunity to showcase your exceptional people skills while overseeing the day-to-day operations of a thriving self-storage facility. If you're a customer-focused go-getter, we want to hear from you!

Schedule

Full-time, Tues-Sat (Off Sun/Mon), working from 9:45am-6:15pm.

Benefits

• $22/hr. plus MONTHLY & QUARTERLY BONUS potential!
• Medical, Dental, Vision insurance
• $10,000 Employer Sponsored Life Insurance
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities!

Day To Day

• Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
• Create store plan to hit budget monthly and annually
• Web pricing and discount management
• Ensure property is maintained to West Coast’s Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
• Manage Vendors and Cap Ex projects
• Drive auction process
• Show available units and guide customers through the leasing process
• Manage, audit and balance cash drawer and petty cash
• Other duties assigned by leadership

What You Will Bring

• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to achieve team and company objectives
• Ability to work weekends and some holidays (required)
• Basic computer skills and working knowledge MS Office products (Excel, Word, Outlook)

Equal Employment Opportunity And Non-discrimination

West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.