Property Manager — Commercial Real Estate
Position Overview
We are seeking an experienced Property Manager to oversee the day-to-day operations of a commercial real estate portfolio across the Western U.S. This individual will be responsible for maximizing asset performance, maintaining strong tenant relationships, managing operating budgets, ensuring regulatory compliance, and coordinating capital projects while delivering exceptional property management services.
This is an excellent opportunity for a commercial property management professional who enjoys working in a fast‑paced environment and managing a geographically diverse portfolio.
Key Responsibilities
Property Operations
- Oversee the daily operations and maintenance of an assigned commercial property portfolio.
- Ensure properties are maintained in excellent operational condition while meeting tenant expectations.
- Manage third‑party vendors, site management teams, janitorial, landscaping, and other service providers.
- Coordinate capital improvement projects, ensuring completion on schedule and within budget.
- Identify opportunities to reduce operating expenses and improve building efficiency.
- Develop and implement short- and long‑term asset management strategies that enhance property value.
- Ensure compliance with lender, investor, lease, regulatory, and contractual requirements.
- Participate in property acquisitions, dispositions, and due diligence activities as needed.
Tenant Relations
- Serve as the primary point of contact for tenants throughout the lease lifecycle.
- Build and maintain strong relationships with tenants and internal stakeholders.
- Conduct tenant onboarding and lease orientation.
- Enforce lease provisions and coordinate responses to tenant requests and concerns.
- Manage tenant communication platforms and satisfaction initiatives.
- Support tenant retention through proactive customer service and issue resolution.
Financial Management
- Review and approve vendor invoices.
- Monitor accounts receivable and accounts payable for assigned properties.
- Ensure utility expenses are properly allocated and billed back to tenants where applicable.
- Assist with operating budgets, capital budgets, financial reporting, and variance analysis.
- Monitor repair, maintenance, and capital expenditures while providing updated financial forecasts.
- Support annual operating expense reconciliations.
Leasing & Asset Support
- Partner with leasing teams during lease negotiations by providing operational and financial input.
- Assist with property tours and presentations for prospective tenants.
- Ensure vacant spaces remain clean, maintained, and ready for leasing opportunities.
- Stay informed on local market conditions and participate in industry networking events when appropriate.
Risk Management & Compliance
- Maintain current tenant and emergency contact information.
- Implement and maintain emergency response procedures.
- Ensure environmental permits, inspections, and safety requirements remain current.
- Identify operational risks and coordinate corrective actions.
- Ensure vendor insurance compliance and risk management standards are met.
Administrative Responsibilities
- Maintain accurate property documentation and records.
- Coordinate competitive bidding for service contracts.
- Perform routine property inspections and document findings.
- Manage tenant move-in and move-out processes.
- Track and follow up on maintenance work orders.
- Support utility benchmarking and sustainability reporting.
- Complete additional projects and assignments as needed.
Qualifications
- Bachelor’s degree or equivalent professional experience.
- 2–3 years of commercial or industrial property management experience.
- Strong understanding of commercial lease administration.
- Experience managing operating budgets, capital projects, and financial reporting.
- Knowledge of commercial building systems and facility operations.
- Strong analytical, organizational, and problem‑solving abilities.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities independently in a fast‑paced environment.
- Proficiency with Microsoft Office (Excel, Word, Outlook).
- Experience with Yardi or similar commercial property management software is preferred.
Preferred Competencies
- Commercial property operations
- Tenant relationship management
- Budgeting and financial analysis
- Lease administration
- Vendor and contract management
- Capital project coordination
- Risk management and regulatory compliance
- Strategic planning and asset optimization
- Strong decision‑making and problem‑solving skills
- Excellent communication and collaboration