Property Manager

Federal Realty Investment Trust; Annapolis (MD); On-site; USD 100,000 - 120,000; Full time

Job summary

Federal Realty Investment Trust in Annapolis seeks a Property Manager to oversee operations at Annapolis Town Center, a premier outdoor lifestyle center with retail, office and residential components. You’ll partner with the Senior Regional Property Manager to drive operational excellence, tenant relations and capital improvements.

The ideal candidate has at least 3 years of retail property management, a Bachelor’s degree or equivalent, strong budgeting skills, and proficiency with MS Office.

Qualifications

• 3+ years of retail shopping center property management experience.
• Bachelor's Degree or equivalent experience required.
• Strong budgeting, reporting and accounts payable/receivable familiarity.
• Excellent written and verbal communication skills; strong organization.

Responsibilities

• Serve as primary operations contact for tenants and service providers.
• Develop and maintain operating budgets and financial reports.
• Oversee maintenance, safety, landscaping, and vendor contracts.
• Lead capital improvements planning and landlord work coordination.
• Monitor accounts payable and property-level expenditures.
• Ensure adherence to corporate standards and procedures.

Skills

Property management

Budgeting

Vendor management

Communication

Time management

MS Office

Education

Bachelor's Degree or equivalent experience

Tools

MS Office

Job description

Overview

Federal Realty is a proven leader in the ownership, operation, development and redevelopment of premium retail real estate in the country's best markets. We consider ourselves one of the most innovative and dynamic real estate companies with which one can work. Interested candidates who research Federal Realty will learn about our high-quality community shopping center and mixed-use property portfolio. While Federal Realty is one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our assets, we function and operate more like a small company. Team members with initiative and proven ability get involved in many facets of executing Federal’s business plan. We encourage you to follow Federal Realty Investment Trust on LinkedIn.

We are currently seeking a Property Manager, who will be based in Annapolis, and will manage the operations of Annapolis Town Center, an outdoor lifestyle center including retail, office and residential components. The Property Manager will partner with the Senior Regional Property Manager to manage the day-to-day operation and further enhance the property’s value creation. This is a great opportunity for an experienced Assistant Property Manager who would like to take on a Property Manager role. With the right demonstrated skills, the Property Manager can lead the charge on transforming this property — driving operational excellence, elevating the tenant experience, and shaping capital improvements that define its future. The ideal candidate will have experience in retail property operations and will utilize their experience to implement policies/procedures, set up controls and best practices. The candidate must have experience that will enable them to be influential in the areas of operations, tenant relations, security, procurement, contract management and risk management to achieve maximum productivity and profitability while maintaining the highest level of corporate standards. This person will have the highest level of personal integrity, intelligence and broad thinking characteristics to succeed.

Responsibilities

• Serve as the primary point of contract for all tenants’ daily operating needs including general maintenance, tenant utilities, trash and parking management and respond in a timely manner
• Manage service providers responsible for the day-to-day operational needs of the shopping center including repair and maintenance, landscaping, housekeeping, waste removal, security, etc., ensuring that property standards are maintained
• Create and maintain operations standards and procedures
• Develop and implement proactive strategies to resolve property operational and compliance-related challenges
• Develop and maintain positive tenant relations. Obtain tenant intel on sales and market comps
• Perform regular site inspections to assess physical property condition, compliance and overall administration
• Develop and review annual property operating budgets, monitor all purchases and expenses to ensure cost effectiveness and compliance with budget parameters, prepare monthly and quarterly budget reforecast reports
• Manage all controllable expenses within budget without compromising the portfolio’s integrity
• Create and maintain long range capital improvements plans
• Determine job specifications and competitively bid all large maintenance projects and service agreements
• Work cooperatively with Project Managers in Tenant Coordination to expedite the completion of Landlord work, delivery of spaces to tenants and the opening of tenants for business
• Perform Accounts Receivable management via phone contacts, in person meetings and collections. Review and report status
• Process all payables associated with assigned portfolio in timely manner
• Identify the significant issues affecting the property's performance. Implement programs or make recommendations to correct problems and enhance positive aspects of the property
• Complete other various special projects and duties as assigned

Qualifications

• Must have a minimum of 3 years’ prior property management experience; experience managing retail shopping centers is preferred
• Bachelor's Degree required or equivalent experience
• Excellent computer skills with proficiency in MS Office software
• Demonstrated experience budgeting, monitoring expenses, preparing monthly management and financial reports, and processing accounts payable
• Previous direct responsibility for negotiating and monitoring maintenance projects and service contracts
• Excellent communication skills - written, verbal, and interpersonal
• Strong organization and time management skills
• Demonstrated ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
• Ability to work beyond a 9am to 5pm environment
• Ability to perform essential on-site property inspections, including walking or standing for extended periods, with reasonable accommodations as needed

Salary Range: The typical base pay range is $100,000-$120,000 per year plus bonus. To ensure a fair and competitive offer, we take into account your job-related skills, experience, relevant education, certifications, and/or training.

Federal Realty Investment Trust is an Equal Opportunity / affirmative Action employer. Federal values a diverse workforce and is committed to providing equal employment and advancement opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, genetics, or protected Veteran status.