Property Manager

Confidential; Abington (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

Confidential is seeking a Property Manager to oversee the overall administration, financial performance, regulatory compliance, resident relations, staff supervision, and physical operations of the community. You will lead on-site operations, ensuring efficiency and compliant practices across LIHTC and Fair Housing standards.

The role requires 5+ years in multifamily property management, including affordable housing, with strong organizational and customer service skills.

Qualifications

• High school diploma or GED.
• 5+ years of multifamily property management experience.
• 3+ years managing affordable housing communities.
• Deep knowledge of Section 8 and LIHTC as related to property management.
• Strong organizational, time management, and communication skills.
• Strong customer service and conflict resolution abilities.

Responsibilities

• Manage the property’s finances through rent collections, delinquency management, invoicing, capital expenses, and related tasks.
• Develop strategies to reduce vacancy loss and improve financial performance.
• Conduct resident/applicant interviews and manage EIV.
• Ensure timely completion of interim and annual certifications.
• Maintain resident files and ensure compliance with LIHTC, Fair Housing, Landlord-Tenant Laws, OSHA, HUD policies.
• Prepare for and respond to compliance audits, MORs, NSPIRE inspections, investor reviews, and agency monitoring visits.
• Oversee day-to-day operations and maintenance with Maintenance personnel.
• Maintain an economic occupancy rate of at least 95%.
• Address residents’ concerns promptly and professionally.
• Respond to emergencies and after-hours situations as required.

Skills

Organizational skills

Time management

Communication skills

Customer service

Conflict resolution

Education

High school diploma or GED

Associate's or Bachelor's degree in business / property management / public administration

LIHTC COS Certifications

Tools

Yardi or similar property management software

Job description

More details will be shared with applicants upon interviewing and full company transparency will be provided before any documentation is signed. Job Description to be provided to Final Candidates that provides more details into the role description. This posting is intentionally broad for confidentiality purposes. We appreciate your understanding.

• Full-Time, Monday through Friday, 8am-5pm, 1 hour lunch, with the possibility of occasional evenings and weekends as needed.


• Exempt/Salary, ineligible for overtime compensation.

The Property Manager is responsible for the overall administration, financial performance, regulatory compliance, resident relations, staff supervision, and physical operations of the community. The Property Manager serves as the on-site leader and is responsible for ensuring the property operates efficiently while maintaining compliance with all federal, state, local, and investor requirements.

Primary Duties and Responsibilities

• Manage the property’s finances through rent collections, delinquency management, proper invoicing, capital expenses, SMOC Claims, and more.


• In conjunction with proper site budgeting, develop strategies to reduce vacancy loss and improve financial performance.


• Conduct resident/applicant interviews and manage Enterprise Income Verification (EIV).


• Ensure accurate and timely completion of certifications, including those of interim and annual nature.


• Maintain accurate resident files and ensure team compliance with all applicable laws and standards relating to property management, including but not limited to LIHTC, Fair Housing, Landlord-Tenant Laws, OSHA Standards, and local/state and HUD policies.


• Prepare for and respond to compliance audits, Management and Occupancy Reviews (MORs), NSPIRE inspections, investor reviews, and agency monitoring visits.


• Oversee all day-to-day operations of the community, including maintenance of the property in conjunction with Maintenance Personnel.


• Maintain an economic occupancy rate of at least 95% by minimizing vacancy loss, reducing delinquency, and ensuring timely leasing of available units.


• Address residents’ concerns in a timely and professional manner.


• Respond appropriately to emergencies and after-hours situations as required.

Required Qualifications

• High school diploma or GED


• 5+ years of multifamily property management experience.


• 3+ years managing affordable housing communities.


• Deep knowledge of Section 8 and LIHTC as it relates to property management.


• Strong organizational, time management, and communication skills.


• Strong customer service and conflict resolution abilities.

Preferred Qualifications

• 2+ years of experience with Yardi or similar property management software


• LIHTC and COS Certifications or similar industry certifications


• Associate's or bachelor’s degree in business, property management, public administration, or related field preferred


• Prior experience managing/supervising a large team of staff

Physical Requirements

• Ability to walk the property daily, climb stairs as needed, and stand for long periods of time.


• Ability to sit and work at a computer for extended periods.


• Minimal lifting to a maximum of twenty (20) pounds.

We are an Equal Opportunity Employer and do not discriminate in hiring or employment based on race, color, religion, national origin, gender identity and expression, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.