Property Management Support Specialist - Remote Options

Dakota County CDA; Eagan (MN); Hybrid; USD 31,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Life insurance

Tuition reimbursement

Job summary

The Dakota County Community Development Agency is seeking a Program Support Assistant to join the Property Management team. This role supports administration, data entry, and program information for housing programs across the county.

The position offers a monday-friday schedule with a flexible start time, up to two days remote after probation, and a comprehensive benefits package including medical, dental, vision, and retirement contributions.

Qualifications

• Two years related education and/or experience.

Responsibilities

• Provide information on how to access programs; answer questions to eligibility, program requirements, etc.
• Data entry of Family Townhome Program information into PORT and ensure all information is accurate.
• Prepare and mail out form letters
• Prepare "move-in" packets for all new residents and provide to Property managers on a timely basis
• Move all residents into housing software with proper charges, ensure ledger is accurate and provide Finance appropriate paperwork
• Prepare new resident files for scanning
• Prepare and complete lease renewal in housing software, while updating new rent amounts and mail out lease renewal packets for housing programs
• Create, review or update forms or letters, prepare documents, and gather information
• Update housing software with new utility allowances, income limit information on an annual basis
• Ensure resident contact information is updated annually
• Respond to inquiries for information; provide program information and community referrals
• Compile program information packets as directed
• Use word processing features to prepare reports, correspondence, memorandums, and forms
• Coordinate and prepare bulk mailings
• Provide back-up assistance to Property Management staff, as directed
• Respond to portal inquiries to include waiting list updates, new admissions eligibility, and recertification processes
• Assist applicants/participants with accessing housing portal

Skills

Two years related education/experience

Job description

The Dakota County Community Development Agency is seeking a Program Support Assistant to join the Property Management team. This role supports administration, data entry, and program information for housing programs across the county.

The position offers a monday-friday schedule with a flexible start time, up to two days remote after probation, and a comprehensive benefits package including medical, dental, vision, and retirement contributions.