Property Management Staff - Remote in KY

Japan/America Society of Kentucky; Kentucky; Remote; USD 35,000 - 50,000; Full time

Job summary

A property management organization is seeking a Property Management Staff member to handle day-to-day management of rental properties remotely in Kentucky. Responsibilities include coordinating maintenance, tracking rent payments, and enhancing service quality. Candidates should have strong communication skills and knowledge of property management operations. This role offers an opportunity to improve customer satisfaction and operational efficiency.

Qualifications

• Knowledge of core property management operations, including maintenance coordination.
• Strong communication and negotiation skills with customers and vendors.
• Basic computer skills required.

Responsibilities

• Manage day-to-day operations of rental properties and coordinate maintenance requests.
• Monitor rent payments and handle all transactions related to property expenses.
• Review and propose improvements to enhance operational efficiency.

Skills

Property management operations knowledge

Strong communication skills

Basic computer skills

Tools

Microsoft Office

Google Workspace

Job description

Property Management Staff - Remote in KY

XpatHomes - Open Position

Property Management Staff

Position Overview

The Property Management Staff is responsible for day-to‑day management of rental properties, including maintenance coordination, repair requests, rent payment tracking, and communication with tenants, owners, and vendors. Working under the direction of the Property Management Manager, this role helps maintain a comfortable living environment and contributes to improving overall customer satisfaction.

Key Responsibilities

Property Management Operations

• Receive, coordinate, and track repair and maintenance requests.
• Handle temporary payments for repair costs and coordinate reimbursement with the accounting department.
• Monitor rent payments and contact tenants and leasing agents in cases of late or missing payments.
• Manage payments related to property taxes, HOA fees, insurance premiums, and other recurring property expenses.
• Respond to notices, documents, and inquiries from HOAs and insurance companies.

Process & Workflow Improvement

• Review and improve existing work processes to enhance operational efficiency.
• Evaluate and utilize new systems or tools to streamline workflows.
• Propose improvements to enhance service quality for property owners and tenants.

Required Qualifications (Must)

• Knowledge of core property management operations, including maintenance coordination, rent collection, and expense processing.
• Strong communication and negotiation skills with customers and external vendors.
• Basic computer skills, including Microsoft Office and Google Workspace.

Preferred Qualifications (Nice to Have)

• 3+ years of experience in property management or related real estate fields.
• Experience working in property management within the United States.
• Experience coordinating with HOAs or insurance companies.