Property Management Operations Manager

Gorman & Company; Chicago (IL); Remote; USD 94,000 - 143,000; Full time

Job summary

Gorman & Company is seeking a results-driven Operations Manager in Property Management to enhance performance and standardize processes across its properties. This leadership role requires strong data analysis skills and a background in operations management. A competitive salary, benefits package, and the opportunity to lead impactful initiatives are offered in a dynamic, mission-driven environment.

Benefits

Medical, dental, and vision insurance

Long- and short-term disability coverage

18 days of paid time off (PTO)

11.5 paid holidays

401(k) with up to 6% company match

Paid parental leave

Qualifications

• 7+ years of experience in operations or property management leadership.
• Strong background in data analysis and performance reporting.
• Proven experience managing internal communications.

Responsibilities

• Implement and oversee strategic initiatives across the property management portfolio.
• Analyze and track key performance indicators (KPIs).
• Facilitate weekly performance review calls with site and regional teams.

Skills

Data analysis

Leadership

Communication

Problem solving

Education

Bachelor's degree in Business Administration

Tools

RealPage OneSite

Smartsheet

Job description

Position:Property Management Operations Manager

Location: Remote

Job Id:2919

# of Openings:1

Now Hiring: Operations Manager - Property Management

Application Deadline: June 20, 2025

Gorman & Company is seeking a results-driven, strategicOperations Managerto join our leadership team.If you’re a seasoned professional with a passion for process improvement, data-driven decision-making, and impactful communication, we want to hear from you.

About the Role
As the Operations Manager, you will be at the forefront of executing strategic initiatives, standardizing operational processes, and enhancing performance across our properties. You’ll lead internal communications, manage key performance metrics, and support regulatory compliance through cross-functional collaboration. This is a high-impact leadership role ideal for someone who thrives in a fast-paced, mission-driven environment.

Key Responsibilities

• Implement and oversee strategic initiatives across the property management portfolio
• Standardize and document operational processes
• Lead and mentor the Communications & Experience Specialist
• Analyze and track key performance indicators (KPIs)
• Facilitate weekly performance review calls with site and regional teams
• Manage internal communications and ensure consistent messaging
• Support compliance efforts for inspections and audits
• Assist with budget preparation and bonus metric reviews

What We’re Looking For

• 7+ years of experience in operations or property management leadership
• Strong background in data analysis and performance reporting
• Proven experience managing internal communications
• Proficiency in RealPage OneSite, Smartsheet, or similar systems
• Knowledge of affordable housing programs and compliance
• Bachelor’s degree in Business Administration or related field preferred
• Excellent communication, leadership, and problem-solving skills
• Ability to travel as needed and meet insurability standards for driving

Why Join Gorman & Company?
We’re committed to supporting our team with a robust benefits package that reflects our values:

• Competitive salary starting at $94,900-$142,100 per year!
• Medical, dental, and vision insurance
• Long- and short-term disability coverage
• 18 days of paid time off (PTO)
• 11.5 paid holidays
• 401(k) with up to 6% company match
• Paid parental leave

If you're ready to lead with purpose and make a lasting impact, apply today and become part of a company that values innovation, collaboration, and community.

Gorman & Company is an Equal Employment Affirmative Action Employer.