Property Management Front Desk & Admin Coordinator

Maloney Properties LLC Career Center; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Maloney Properties in Boston, MA is seeking a Receptionist to join a team of housing professionals. The role covers front-desk hospitality, administrative tasks, and coordination with property operations; hours are 8:00am–4:00pm, Monday through Friday.

You will greet residents and visitors, handle calls, assist with mail and packages, process invoices and payments, and help maintain a welcoming lobby. Strong communication and organization are valued in this on-site position.

Responsibilities

• Serving as the primary, highly visible point of contact for residents, guests, vendors, and service providers.
• Greeting visitors, responding to resident inquiries, and supporting the consistent application of established building policies and procedures.
• Monitoring building entrances and access-control systems and authorizing visitors, vendors, and others in accordance with established protocols.
• Managing incoming mail and packages, including intake, logging, secure storage, resident notification, and deliveries, as appropriate.
• Answering multiple telephone lines, monitoring front-desk communications, and preparing routine property correspondence.
• Maintaining a clean, organized, and professional reception and lobby environment.
• Posting invoices, accounts-payable documentation, work orders, resident payments, bank deposits, and other routine financial and administrative tasks in accordance with established procedures and systems.
• Receiving resident maintenance requests, accurately entering work orders, and coordinating with maintenance staff and others, as needed.
• Conducting routine property rounds, observing common areas and entrances, and promptly reporting maintenance, safety, security, or housekeeping concerns to the appropriate management and/or maintenance staff member.
• Supporting management operations regarding resident communications, property-management initiatives, and other administrative duties as assigned.

Job description

Maloney Properties in Boston, MA is seeking a Receptionist to join a team of housing professionals. The role covers front-desk hospitality, administrative tasks, and coordination with property operations; hours are 8:00am–4:00pm, Monday through Friday.

You will greet residents and visitors, handle calls, assist with mail and packages, process invoices and payments, and help maintain a welcoming lobby. Strong communication and organization are valued in this on-site position.